Title: Short code not working
Last modified: October 28, 2020

---

# Short code not working

 *  Resolved [baqirali](https://wordpress.org/support/users/baqirali/)
 * (@baqirali)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/short-code-not-working-60/)
 * ## ENV INFO ##
    Site URL: [https://snailsnails.com](https://snailsnails.com) 
   Home URL: [https://snailsnails.com](https://snailsnails.com) Wordpress Version:
   5.5.1 PHP Version: 7.4.11 SAPI: litespeed WEB Server: LiteSpeed
 * ## Cache ##
    Path: /home/snailsnails/public_html/wp-content/uploads/ei-cache 
   Images in cache: 0
 * ## USERS: ##
    array ( ‘id’ => ‘17841416707767068’, ‘token’ => ‘IGQVJXNEgyUFlzLUNBUW05NGlmcUEwUENnVDdJSHNhXzV3OWFOMnJMNjBmam9pcHZACbjNRMkRBTDNvTUs1MTA0NXZA0cjcxNFc0REdnNmdNWUlxaV9ISWNPa0NHa2trUGQtbHVWaUN3’,‘
   username’ => ‘snailsnailsofficial’, ‘business’ => false, ) ## API RESPONSE ##
   snailsnailsofficial: Success!
 * ## DATABASE ##
    Version: 1.0.5
 * *Media*
    Count: 0 CREATE TABLE `wp_enjoy_instagram_media` ( `id` bigint(20) NOT
   NULL AUTO_INCREMENT, `image_id` varchar(255) COLLATE utf8_unicode_ci NOT NULL
   DEFAULT ”, `image_link` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT”,`
   image_url` text COLLATE utf8_unicode_ci NOT NULL, `thumbnail_url` text COLLATE
   utf8_unicode_ci NOT NULL, `user` varchar(225) COLLATE utf8_unicode_ci NOT NULL
   DEFAULT ”, `caption` longtext COLLATE utf8_unicode_ci NOT NULL, `likes` mediumint(
   9) NOT NULL DEFAULT ‘0’, `moderate` varchar(20) COLLATE utf8_unicode_ci NOT NULL
   DEFAULT ”, `date` bigint(20) NOT NULL DEFAULT ‘0’, UNIQUE KEY `id` (`id`) ) ENGINE
   =InnoDB AUTO_INCREMENT=128 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
 * *Hashtag*
    Count: 0 CREATE TABLE `wp_enjoy_instagram_hashtags` ( `id` bigint(
   20) NOT NULL AUTO_INCREMENT, `image_id` bigint(20) NOT NULL DEFAULT ‘0’, `hashtag`
   varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT ”, `moderate` varchar(20)
   COLLATE utf8_unicode_ci NOT NULL DEFAULT ”, UNIQUE KEY `id` (`id`) ) ENGINE=InnoDB
   AUTO_INCREMENT=1949 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
 * ## ACTIVE PLUGINS: ##
    Adminimize: 1.11.7 Advanced Custom Fields PRO: 5.9.1 Classic
   Editor: 1.6 Comet Cache: 170220 Customize Login Image: 3.3.1 Enjoy Instagram:
   5.2.0 Google Analytics for WordPress: 1.4.8 Gravity Forms: 2.4.21 Jetpack by 
   WordPress.com: 9.0.2 MainWP Child: 4.1.2 MC4WP: Mailchimp for WordPress: 4.8.1
   NextGEN Gallery: 3.3.20 Redux: 4.1.23 Smush: 3.7.1 snails Framework: 1.0 Social
   Reviews & Recommendations: 1.7.1 Sucuri Security – Auditing, Malware Scanner 
   and Hardening: 1.8.24 The SEO Framework: 4.1.1 User Role Editor: 4.56.1 User 
   Switching: 1.5.6 Variation Swatches for WooCommerce: 1.0.86 WooCommerce: 4.6.1
   WooCommerce – ShipStation Integration: 4.1.39 WooCommerce Amazon Pay: 1.12.2 
   WooCommerce Google Analytics Pro: 1.8.10 WooCommerce Google Product Feed: 8.1.0
   WooCommerce Stripe Gateway: 4.5.3 WP Google Maps: 8.0.26 WP Mail SMTP: 2.5.0 
   WPS Hide Login: 1.5.7 WP STAGING PRO: 3.1.2 YITH WooCommerce Advanced Reviews:
   1.4.8 Yoast Duplicate Post: 3.2.6
 * I’ve linked IG account with plugin but IG image not loading added short code 
   on home page.
    Please check and let me know if need any changes.
 * Thanks
    -  This topic was modified 5 years, 7 months ago by [baqirali](https://wordpress.org/support/users/baqirali/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshort-code-not-working-60%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [designemotions](https://wordpress.org/support/users/designemotions/)
 * (@designemotions)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/short-code-not-working-60/#post-13594207)
 * Hi baqirali,
    thanks for contacting us, I see that the number of media is also
   0. You previously had a version with the old API, go to Diagnostic and click 
   on Re-install database, this operation rewrites the tables created by our plugin
   that with previous versions were different, for that does not write anything.
   This operation removes the old tables and rewrites them according to the new 
   code
 * Let me know
 *  Plugin Author [mediabeta](https://wordpress.org/support/users/mediabeta/)
 * (@mediabeta)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/short-code-not-working-60/#post-13614077)
 * Dear [@baqirali](https://wordpress.org/support/users/baqirali/)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, let us know!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Short code not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/enjoy-instagram-instagram-responsive-
   images-gallery-and-carousel_cab692.svg)
 * [Enjoy Social Feed plugin for WordPress website](https://wordpress.org/plugins/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/)
 * [Active Topics](https://wordpress.org/support/plugin/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [mediabeta](https://wordpress.org/support/users/mediabeta/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/short-code-not-working-60/#post-13614077)
 * Status: resolved