Title: Short code not working
Last modified: March 16, 2023

---

# Short code not working

 *  Resolved [joshuag16](https://wordpress.org/support/users/joshuag16/)
 * (@joshuag16)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/short-code-not-working-70/)
 * Hello! I have a problem with Scrollsequence. I follow the steps and finished 
   setting it. But I was wondering if the shortcode is not working maybe it’s a 
   free version?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshort-code-not-working-70%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Jamie](https://wordpress.org/support/users/jamie00/)
 * (@jamie00)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/short-code-not-working-70/#post-16568800)
 * Hi [@joshuag16](https://wordpress.org/support/users/joshuag16/)
 * I understand you’re having issues, I’m happy to help you out.
 * Where are you adding the shortcode, and how are you adding it exactly? Could 
   you please send us a screenshot/screen recording, so we can have a look?
 * Looking forward to your response.
 * Kind regards,
 * Jamie
    -  This reply was modified 3 years, 2 months ago by [Jamie](https://wordpress.org/support/users/jamie00/).
 *  Thread Starter [joshuag16](https://wordpress.org/support/users/joshuag16/)
 * (@joshuag16)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/short-code-not-working-70/#post-16575176)
 * Hello,
 * Not exactly the shortcode but the Scrollsequence page, the issue started when
   I activate the free trial and it showed the blank page. Please check
 * [https://msftree.christinwebs.com/scrollsequence/tree-background/](https://msftree.christinwebs.com/scrollsequence/tree-background/)
 *  Plugin Support [Jamie](https://wordpress.org/support/users/jamie00/)
 * (@jamie00)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/short-code-not-working-70/#post-16575989)
 * Hi [@joshuag16](https://wordpress.org/support/users/joshuag16/)
 * I can see that you have reached out to us regarding the same issue using the “
   Contact Us” from within WP Admin for premium support. I have already answered
   it there so I’m now closing this ticket.
 * Kind regards,
 * Jamie

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Short code not working’ is closed to new replies.

 * ![](https://ps.w.org/scrollsequence/assets/icon-256x256.png?rev=2780206)
 * [Scrollsequence - Cinematic Scroll Image Animation Plugin](https://wordpress.org/plugins/scrollsequence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/scrollsequence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/scrollsequence/)
 * [Active Topics](https://wordpress.org/support/plugin/scrollsequence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/scrollsequence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/scrollsequence/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jamie](https://wordpress.org/support/users/jamie00/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/short-code-not-working-70/#post-16575989)
 * Status: resolved