Title: Shortcode and plugin not working
Last modified: May 3, 2017

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# Shortcode and plugin not working

 *  Resolved Anonymous User 15431392
 * (@anonymized-15431392)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/)
 * Hi,
    Not sure why but I can’t get your plugin to work. I have it installed and
   activated. I uploaded a couple mp4 to Amazon AWS S3. Made them public. Added 
   the [video] in the post. Filled in your plugin section fields. But no video. 
   If I add the shortcode [video src="S3file.mp4] the normal WordPress video player
   shows and it works just fine. But your video player will not display. I’ve deactivated
   all the plugins except yours. Cleared the cache. But no such luck. I can give
   you the URLs and login credentials but I don’t want to do it on a public forum.
   Is there a way I can private message you?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter Anonymous User 15431392
 * (@anonymized-15431392)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9094813)
 * I did a little more testing. I uploaded the media directly to my site not using
   AWS. When the page is loading I can see your video player but once the page finished
   loading it’s replaced with the normal WordPress player. Not sure if this helps
   any.
    Thank you
 *  Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/)
 * (@team-ok)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9105346)
 * Hi,
    I haven’t received any message yet. Any news on this?
 *  Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/)
 * (@team-ok)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9130756)
 * Hi,
    still no message so I’m assuming the problem is gone. If that’s true could
   you please give a short summary on how you’ve managed it?
 *  Thread Starter Anonymous User 15431392
 * (@anonymized-15431392)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9135116)
 * Hi, thanks for the fast response. I was out of town. Just sent you a message.
   Thank you again!
 *  Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/)
 * (@team-ok)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9150518)
 * Just for the record: resolved by changing the priority of the wp_video_shortcode_override
   filter hook to a higher value (lower priority).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Shortcode and plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/switch-video-quality/assets/icon-128x128.png?rev=1233901)
 * [Switch Video Quality](https://wordpress.org/plugins/switch-video-quality/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/switch-video-quality/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/switch-video-quality/)
 * [Active Topics](https://wordpress.org/support/plugin/switch-video-quality/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/switch-video-quality/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/switch-video-quality/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [team-ok](https://wordpress.org/support/users/team-ok/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-and-plugin-not-working/#post-9150518)
 * Status: resolved