Title: Was this Helpful Shortcode breaking Salient theme
Last modified: September 1, 2016

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# Was this Helpful Shortcode breaking Salient theme

 *  Resolved [lukegackle](https://wordpress.org/support/users/lukegackle/)
 * (@lukegackle)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/shortcode-breaking-salient-theme/)
 * I have contacted the developer directly and I have been waiting for a month now
   for a response so I thought I’d post my unresolved issue here.
 * **The Issue:**
    When using the [was-this-helpful] shortcode, it seems to break
   out of the column/row structure that my theme uses, by breaking the rows and/
   or columns, it makes the background row cover the whole page and it also makes
   none of the links on the page clickable, you can see a live demo of the problem
   on my testing site to better understand the issue here: [http://tech.lukegackle.com/wth-breaking-salient/](http://tech.lukegackle.com/wth-breaking-salient/)
 * It seems to be the shortcode itself that is actually breaking the site, the code
   it generates is perfectly fine and valid.
 * **What I’ve tried:**
    I’ve done some research into plugin and short code errors
   and I’ve tried the following.
    - Updating my theme
    - Updating WordPress
    - Disabling all other plugins
 * **My Temporary Workaround:**
    As a workaround to this problem until a solution
   is found I have copied all the code that the shortcode generates and pasted it
   into a html block in my posts, its a very tedious process as you have to manually
   change the post id, title, and url in the HTML every time, both for the yes and
   no buttons but it works for now.
 * [https://wordpress.org/plugins/was-this-helpful/](https://wordpress.org/plugins/was-this-helpful/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [lukegackle](https://wordpress.org/support/users/lukegackle/)
 * (@lukegackle)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/shortcode-breaking-salient-theme/#post-8220839)
 * The developer has finally replied and discovered the problem in the plugins code
   which will be fixed in the next update.
 * For reference the following are the changes that were made to resolve the issue:
 * Change ob_clean() in was-this-helpful-pro/classes/class.public.php to ob_end_clean()
 *  Plugin Author [Flipper Code – WordPress Development Company](https://wordpress.org/support/users/flippercode/)
 * (@flippercode)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/shortcode-breaking-salient-theme/#post-8221160)
 * Hello,
 * This issue was in pro version, not in the lite version because we don’t support
   multiple templates in the lite version.
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Was this Helpful Shortcode breaking Salient theme’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/was-this-helpful.svg)
 * [Was This Helpful](https://wordpress.org/plugins/was-this-helpful/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/was-this-helpful/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/was-this-helpful/)
 * [Active Topics](https://wordpress.org/support/plugin/was-this-helpful/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/was-this-helpful/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/was-this-helpful/reviews/)

## Tags

 * [Salient](https://wordpress.org/support/topic-tag/salient/)

 * 2 replies
 * 2 participants
 * Last reply from: [Flipper Code – WordPress Development Company](https://wordpress.org/support/users/flippercode/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/shortcode-breaking-salient-theme/#post-8221160)
 * Status: resolved