Title: Shortcode button disappeared
Last modified: August 21, 2016

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# Shortcode button disappeared

 *  Resolved [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/)
 * I upgraded to fileaway 1.7.7 today and now I no longer have a shortcode button
   in the TinyMCE panel.
 * [https://wordpress.org/plugins/file-away/](https://wordpress.org/plugins/file-away/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817862)
 * Try downloading it again andanually installing. Let me know if that resolves 
   your issue. This issue is in the FAQ.
 *  Thread Starter [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817917)
 * Thanks for the reply.
 * Ok, I deactivated the plugin, deleted the files, then downloaded the plugin again
   and uploaded it via FTP. I activated it, and still no button.
 * One thing I noticed is that my FA config setting (the base directory) was still
   there in the new installation (even though I’d deleted the file-away directory
   entirely). So WP is saving that somewhere. Is there something else I need to 
   delete when I delete the plugin?
 * Thanks for your help.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817920)
 * Yes, the settings are saved in the WP database, not in the plugin directory. 
   What version of WordPress are you using?
 *  Thread Starter [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817925)
 * 3.9. Also updated yesterday.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817926)
 * Well that’s very strange. Would you be able to provide me temporary admin access?
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817927)
 * I updated on my 3.9 installation using the regular WP plugin update utility and
   had no problems, so I’d like to figure out what the deal is on your end.
 *  Thread Starter [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817928)
 * yes, granted.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817929)
 * Thanks. Fixed. It was a typo in my ssfa-modal.js file. I was referencing the 
   icon from my Eyes Only plugin instead of the File Away icon. I’ve uploaded a 
   new version (1.7.7.1), but you don’t need to download it as your installation
   is fixed. Thanks for the help!
 *  Thread Starter [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817930)
 * Awesome. Thanks so much!
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817931)
 * The reason I wasn’t experiencing the problem when I updated File Away is because
   I also have Eyes Only installed and so my typo still found what it needed with
   Eyes Only there. That’s how I missed it. Thanks again.
 *  Thread Starter [maxairborne](https://wordpress.org/support/users/maxairborne/)
 * (@maxairborne)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817934)
 * Thanks. This is a fantastic plugin that is doing exactly what I needed! I am 
   grateful for your work!
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817935)
 * So glad to hear it. Thanks so much for your feedback. I’m all warm and fuzzy.
   🙂

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Shortcode button disappeared’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/file-away_e3e2e1.svg)
 * [File Away](https://wordpress.org/plugins/file-away/)
 * [Support Threads](https://wordpress.org/support/plugin/file-away/)
 * [Active Topics](https://wordpress.org/support/plugin/file-away/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/file-away/unresolved/)
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## Tags

 * [button](https://wordpress.org/support/topic-tag/button/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 12 replies
 * 2 participants
 * Last reply from: [thomstark](https://wordpress.org/support/users/thomstark/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-button-disappeared/#post-4817935)
 * Status: resolved