Title: ‘shortcode deactivated’ when creating menu
Last modified: September 27, 2025

---

# ‘shortcode deactivated’ when creating menu

 *  Resolved [sthe9](https://wordpress.org/support/users/tlis/)
 * (@tlis)
 * [8 months ago](https://wordpress.org/support/topic/shortcode-deactivated-when-creating-menu/)
 * Trying to create my first menu with this plugin but the newly created menu displays“
   shortcode deactivated” in the responsive-menu dashboard area. I’ve tried uninstalling,
   then deleting, then downloading and reinstalling a new copy of the plugin. I’ve
   tried deactivating all my other plugins to see if there’s a conflict. Nothing
   has helped. (I’m using wordpress twenty-twenty-five theme.)
 * I really like what I’ve seen of this menu as I created it and hope there’s some
   way to actually get the shortcode I need to use it!

Viewing 1 replies (of 1 total)

 *  Thread Starter [sthe9](https://wordpress.org/support/users/tlis/)
 * (@tlis)
 * [8 months ago](https://wordpress.org/support/topic/shortcode-deactivated-when-creating-menu/#post-18659307)
 * ‘shortcode deactivated’ issue is now sorted out — I delved deeper into your knowledge
   base and discovered the generic shortcode to use (the dashboard message confused
   me into thinking there should be a specific shortcode with a unique number or
   other identifier tied to the menu I was working with). Sorry not to have found
   this before I posted the original message!

Viewing 1 replies (of 1 total)

The topic ‘‘shortcode deactivated’ when creating menu’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 1 reply
 * 1 participant
 * Last reply from: [sthe9](https://wordpress.org/support/users/tlis/)
 * Last activity: [8 months ago](https://wordpress.org/support/topic/shortcode-deactivated-when-creating-menu/#post-18659307)
 * Status: resolved