Title: shortcode does not open Last modified: May 11, 2017 --- # shortcode does not open * Resolved [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/) * Hello, this plugin is so great but i run into a problem i turned on the shortcode, and paste the shortcode into this page here: [http://chikolocksmith.com.s165.upress.link/test-menu/](http://chikolocksmith.com.s165.upress.link/test-menu/) please resize the page and try to click on the button on the green section (please see screenshot attached): [https://s16.postimg.org/hsdw1yqut/rmenu.jpg](https://s16.postimg.org/hsdw1yqut/rmenu.jpg) * the top button is working and the menu is showing the bottom button on the green background is not working and the menu is not showing, why is that? Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/shortcode-does-not-open/page/2/?output_format=md) [→](https://wordpress.org/support/topic/shortcode-does-not-open/page/2/?output_format=md) * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9121944) * Hi there, * You have the button twice on your page so it is impossible for it to work. * This will also invalidate your webpage as there will now be duplicated IDs in your page which could lead to other strange javascript errors. * Please remove the button you don’t want to use and it will work fine for you. * You can confirm the HTML errors by checking out your page in the below checker: * [https://validator.w3.org/nu/?doc=http%3A%2F%2Fchikolocksmith.com.s165.upress.link%2Ftest-menu%2F](https://validator.w3.org/nu/?doc=http%3A%2F%2Fchikolocksmith.com.s165.upress.link%2Ftest-menu%2F) * `Error: Duplicate ID responsive-menu-button.` * Peter * Thread Starter [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9121993) * thank you for the fast reply!! ok, how can i remove the top button? via css ( display block?) or there is an option for that? * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122015) * Hey Yach, * What I dont understand is how you have two buttons on the page. * If you have the Use Shortcode option on then it should turn the normal one off. * The only way this can happen is if you are calling the shortcode twice in that page? * Using CSS wont solve your problem as the element will still be in the source code. * Please advise * Peter * Thread Starter [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122135) * ohh found it!! before, i knew i should turn the shortdcode on, i paste the shortcode on the header.php on the child theme, and then another time on a page, so sorry about that. now it works but, i think i have another issue regarding my theme, * on my header.php if you inspect the element i have 2 headers: 1. is header with id of #header 2. is the id #sticky-header * now i needed to paste the shortcode twice in the header.php in order it to appear on the header and also on the sticky header (that shows after the scrolling) and then i run this issue again, because i have 2 shortcode on a page the shortcode on the #sticky-header does not work.. * do you have an idea how to make it work? * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122243) * Hey there, * I’m afraid that would be a question for your theme developer as I wouldn’t know how the theme works internally etc. * Can’t you just have the shortcode outside of the 2 headers and control it independently? * Peter * Thread Starter [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122270) * i can ask the theme developer what can be done, but as far as i know, there is not way to control them independently, * why it’s impossible to trigger 2 menus on one page? is it because it’s the free version? cause i see now on the pro version here: [https://responsive.menu/why-go-pro/](https://responsive.menu/why-go-pro/) it says: “Responsify two different menus on one page” it might help me fix the problem? * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122280) * Hi Yach, * It’s impossible because then you will have two HTML elements on the page with the same ID which is illegal and will break all sorts of things and make your HTML invalid as per the link I provided above. * It doesnt make sense to have 2 sets of HTML for one menu on your page either. * Surely there is a way to put the shortcode outside of the specific header configurations. You could put it in the footer.php file and it should still work. * Please let me know. * Peter * Thread Starter [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122347) * if only the trigger was used by class… i can put the shortcode outside the header. php file like the footer, but then how can i call them into the header.php that will appear both on the #header and #sticky-header? if you have an idea that would be great * Here is also the original header.php: [https://we.tl/zQzG6hmYb8](https://we.tl/zQzG6hmYb8) please have a look * [Moshe Harush](https://wordpress.org/support/users/localghost-il/) * (@localghost-il) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122376) * Use a new sticky position CSS option. Like this: * ``` #header { position: sticky; top: 0; z-index: 999999; } ``` * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122433) * Hi there, * Always use IDs where possible, there should only ever be one button so a class doesnt make sense. You also have 2 menus created by having 2 shortcodes so you would be breaking all kinds of duplication rules etc. etc. * How are you currently using it inside the header? Do you have it set at relative positioning? If so then this will be harder to accomplish. If you are using absolute or fixed then it doesnt matter where it appears in your HTML. * Please let me know * Peter * Thread Starter [yach](https://wordpress.org/support/users/yach/) * (@yach) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122446) * Dear Moshe my friend!!! thank you so much for the help!! you literally saved me! words can’t describe how thankful i am. also thank Peter for your time and help, Moshe’s trick worked really well * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122472) * Hey Yach, * Great news and thanks Moshe! * Have a great day both of you. * Peter * [bdbrown](https://wordpress.org/support/users/bdbrown/) * (@bdbrown) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122529) * Just a note on the browser compatibility for `position:sticky` [http://caniuse.com/#feat=css-sticky](http://caniuse.com/#feat=css-sticky) * [Moshe Harush](https://wordpress.org/support/users/localghost-il/) * (@localghost-il) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122533) * [@peterfeatherstone-1](https://wordpress.org/support/users/peterfeatherstone-1/) Do you have a git repository of the plugin? Maybe I can find some time to help you upgrade the plugin for more fixability 🙂 * [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * (@peterfeatherstone-1) * [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/#post-9122563) * Hey Moshe, * Sure – please find the repository below: * [https://github.com/peter-featherstone/Responsive-Menu](https://github.com/peter-featherstone/Responsive-Menu) * Perer Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/shortcode-does-not-open/page/2/?output_format=md) [→](https://wordpress.org/support/topic/shortcode-does-not-open/page/2/?output_format=md) The topic ‘shortcode does not open’ is closed to new replies. * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326) * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/) * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq) * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/) * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/) * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/) * 17 replies * 4 participants * Last reply from: [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/) * Last activity: [9 years ago](https://wordpress.org/support/topic/shortcode-does-not-open/page/2/#post-9123845) * Status: resolved