Title: shortcode does not work
Last modified: September 22, 2021

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# shortcode does not work

 *  [LikeCatcher](https://wordpress.org/support/users/likecatcher/)
 * (@likecatcher)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-34/)
 * shortcode **[wdgk_donation]** dose not function.
    It only displays as text”[wdgk_donation]”
   I am using the Kadence theme. All plugin’s and WordPress are the most current
   versions.
    -  This topic was modified 4 years, 8 months ago by [LikeCatcher](https://wordpress.org/support/users/likecatcher/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-does-not-work-34%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 8 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-34/#post-14917051)
 * [@rajkakadiya](https://wordpress.org/support/users/rajkakadiya/) The website 
   URL is above. Can you please help your _opensource collaborator_ here?
 * There are many ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 *  Plugin Author [rajkakadiya](https://wordpress.org/support/users/rajkakadiya/)
 * (@rajkakadiya)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-34/#post-15128801)
 * Hi LikeCatcher,
    I can see on [https://togetherwestand.org/donations/](https://togetherwestand.org/donations/)
   shortcode is working fine, my be you were adding shortcode as a text that’s why
   it’s printed on the website directly instead of running shortcode. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘shortcode does not work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-donations_a5a1ba.svg)
 * [Woo Donations](https://wordpress.org/plugins/woo-donations/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-donations/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [rajkakadiya](https://wordpress.org/support/users/rajkakadiya/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-34/#post-15128801)
 * Status: not resolved