Title: Shortcode doesn’t render properly
Last modified: September 29, 2017

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# Shortcode doesn’t render properly

 *  [jlaski](https://wordpress.org/support/users/jlaski/)
 * (@jlaski)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/)
 * I am using the shortcode [userlist] on the page. It stopped working without any
   reason.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-doesnt-render-properly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [anmari](https://wordpress.org/support/users/anmari/)
 * (@anmari)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9545649)
 * Hi,
    looking at the source of that page, there doesn’t appear to be any plugin
   related html output at all, not even an error message. This is very unusual, 
   plugin would normally say something at least. This may indicate it is not getting
   run at all.
 * right after the paragraph to ‘search for members’ there is some custom styles
   for “.user_search_results” That is not a class that this plugin uses but would
   appear to relate to the page.
 * 1.Are you sure you using this plugin?
    2. If yes, Is the shortcode actually still
   in the page? (sorry to ask but sometimes one finds it’s these sorts of things!)
   3. IF yes, Is the list still working in admin area? 4. any errors or strange 
   things in the cache log page 5. Have you added or updated any other plugin or
   theme since you last saw the userlist? One possibility is that something is stripping
   the shortcodes, so list not even running in front end, or there is a clash. Temporarily
   deactivate all other plugins as per [https://webdesign.anmari.com/2932/debugging-a-possible-clash-between-plugins-andor-a-theme/](https://webdesign.anmari.com/2932/debugging-a-possible-clash-between-plugins-andor-a-theme/)
 * This would also help detect if it’s running out of memory, as deactivating other
   plugins would reduce memory load. You could also check the system log, but usually
   it’s easier to quickly put site into maintenance mode, deactivate, refresh page
   and see what happens.
 * Let me know how you go
 *  Thread Starter [jlaski](https://wordpress.org/support/users/jlaski/)
 * (@jlaski)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9548594)
 * 1. Yes
    2. Yes 3. Yes 4. No 5. Yes
 * I tried disabling all plugins, except amr-users. No change seen.
 * What should I do next?
 *  Plugin Author [anmari](https://wordpress.org/support/users/anmari/)
 * (@anmari)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9550641)
 * Seems to be working now – what did you do to resolve it?
 *  Thread Starter [jlaski](https://wordpress.org/support/users/jlaski/)
 * (@jlaski)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9551818)
 * I called the shortcode directly, using the function do_shortcode, in my theme
   template.
 *  Plugin Author [anmari](https://wordpress.org/support/users/anmari/)
 * (@anmari)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9553889)
 * Hmm – sounds like maybe your theme is not handling the_content filters correctly
   then? or shortcodes were beingstripped? – since the hiccup was between the shortcode
   in the content and the plugin being called to process the shortcode?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Shortcode doesn’t render properly’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [anmari](https://wordpress.org/support/users/anmari/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-render-properly/#post-9553889)
 * Status: not resolved