Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    The shortcode is being rendered server side and it doesn’t depend on the browser used to open the website.

    I guess you have some caching issues.

    You can post your website address, so we can check it for you.

    You can also use our Live chat to get fast response. https://gtranslate.io/#contact

    Thanks!

    Thread Starter jmcenaney

    (@jmcenaney)

    Hi – the url is westvancouverhomewatch.com. The translate shortcode is showing in the page footer in Edge. Other browsers work normally. Not sure why that would happen as it’s rendered server side as you say. Can you confirm if you see this?

    thanks!

    Plugin Author edo888

    (@edo888)

    Hi,

    It is the same for me with Google Chrome browser.

    Please contact our live chat, so we can help you to solve the issue.

    https://gtranslate.io/#contact

    Thanks!

    Thread Starter jmcenaney

    (@jmcenaney)

    I think it’s solved. It looks like some file got corrupted. I deleted the entire plugin manually and reinstalled. That seems to have fixed things.

    thanks!

    Plugin Author edo888

    (@edo888)

    Thanks for the information!

Viewing 5 replies - 1 through 5 (of 5 total)

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