Title: Shortcode doesn't seem to work
Last modified: September 1, 2016

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# Shortcode doesn't seem to work

 *  Resolved [Geo](https://wordpress.org/support/users/gzaros/)
 * (@gzaros)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/shortcode-doesnt-seem-to-work/)
 * Hey there,
    I am having trouble and I am not sure why. I’ve created a downloadable
   pdf file and the shortcode for it is [download id=”3953″] ( yet I noticed that
   on the Downloadable files/Version it states #3956… I don’t know if this is the
   problem) Anyway when I try to add the shortcode to the post ( via the insert 
   download button on my theme ) I get to choose the download ( #3956) but is just
   inserts the shortcode as text. The settings I’ve been using is default except
   for: **template **: button (checked every one but the problem remains ) **Download
   Log** : enable and **No access Page **: my no access page
 * Any help would be appreciated
    regards
 * [https://wordpress.org/plugins/download-monitor/](https://wordpress.org/plugins/download-monitor/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Geo](https://wordpress.org/support/users/gzaros/)
 * (@gzaros)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/shortcode-doesnt-seem-to-work/#post-7688548)
 * Update:
    had to perform a restoration cause I had a general issue with shortcodes.
   Now the shortcodes appear to work just fine but another issue has emerged!
 * Although a non-logged in user sees the button and is redirected to my no-access-
   page attempting to download , when a logged in user tries to download the file
   I get a _page not found_ error!
    Any ideas on that?
 *  Thread Starter [Geo](https://wordpress.org/support/users/gzaros/)
 * (@gzaros)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/shortcode-doesnt-seem-to-work/#post-7688553)
 * Update and fix:
    My wordpress installation is in domain.com/wordpress and my 
   url is in domain.com So the plugin tried to fetch the links from domain.com/download
   with no success! So all I had to do was change the endpoint to wordpress/download
   and it seems to work just fine for now.
 * Leaving this here in case anyone steps on something like this

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcode doesn't seem to work’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
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 * 2 replies
 * 1 participant
 * Last reply from: [Geo](https://wordpress.org/support/users/gzaros/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/shortcode-doesnt-seem-to-work/#post-7688553)
 * Status: resolved