Title: Shortcode doesn’t work Last modified: February 16, 2017 --- # Shortcode doesn’t work * Resolved [chooseweb](https://wordpress.org/support/users/chooseweb/) * (@chooseweb) * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/) * Hello, * I have been following instructions [https://gmbhurgri.com/woo-file-dropzone-woocommerce-plugin-user-guide/](https://gmbhurgri.com/woo-file-dropzone-woocommerce-plugin-user-guide/)( and the ones listed in dashbord), unfortunately, plugin does not work. When I put in themes/mytheme/woocommerce/checkout/review-order. php (39row) In review order page I see only bare [woo_file_dropzone_checkout_page cart_item_key={$cart_item_key}] line. Why could it be and how to fix it ? * I am using WP 4.7.2 version and working on Chrome 56.0.2924.87 Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-8813220) * Hi, Have you selected the option in configuration option `Use with Shortcode` in dashboard ? * for using shortcodes you have to select that option. I am guessing you have not selected that. * Please let me know if you have selected that option and still there is issue? * Regards: * Thread Starter [chooseweb](https://wordpress.org/support/users/chooseweb/) * (@chooseweb) * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-8813267) * Hi, * thanks for your response. * Yes, I have enabled “Use with Shortcode” option. * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-8814919) * Can you please email me file that you have changed/added shortcode? * here is my email: [gmbhurgri@gmail.com](https://wordpress.org/support/topic/shortcode-doesnt-work-36/gmbhurgri@gmail.com?output_format=md) * Regards: * [Krtas](https://wordpress.org/support/users/krtas/) * (@krtas) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037822) * Hello, * I have the same issue. Plugin doesn’t appear even after checkbox use with shortcode is checked. * In other way, plugin doesn’t appear when I have checked to appear in product detail or cart. * Have you any idea, what’s wrong? I have WordPress 4.7.3 and theme is Balloon. * Thank you! * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037857) * Is it working without Shortcode ? * [Krtas](https://wordpress.org/support/users/krtas/) * (@krtas) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037860) * No, it isn’t. * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037869) * So it means there is another issue with plugin not just with only Shortcodes. do you see any error while activating plugin ? * [Krtas](https://wordpress.org/support/users/krtas/) * (@krtas) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037890) * No, everything works fine. But plugin doesn’t appear on product detail page or cart or checkout page. * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037905) * You mean this [ballon](https://themeforest.net/item/balloon-personal-vcard-wordpress-theme/10804178) theme ? if so it doesn’t support woocommerce. * Just a suggestion try standard woocommerce theme if plugin works with it. * I can’t guess what is wrong with it except them supports woocommerce ? * [Krtas](https://wordpress.org/support/users/krtas/) * (@krtas) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037947) * This Theme works fine with woocommerce. Please check my page [here](http://bezvajglu.marketingo.cz/domains/bezvajglu.marketingo.cz/produkty/). * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9037990) * I believe issue is with language, here is screenshot I inspect and removed ‘disabled’ from attribute and it works. ⌊image⌉ * Currently looks there is no quick solution but I will look into this what is the issue with language other than English. - This reply was modified 9 years, 1 month ago by [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/). * [Krtas](https://wordpress.org/support/users/krtas/) * (@krtas) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9038006) * I’m sorry, but I don’t know how you removed “disabled” from attribute? * Plugin Author [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * (@gmbhurgri) * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9038125) * I mean I open Chrome developer tools and then inspect element and removed disabled attribute from button element. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Shortcode doesn’t work’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woo-file-dropzone_e0e6da.svg) * [Woo File Dropzone](https://wordpress.org/plugins/woo-file-dropzone/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-file-dropzone/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-file-dropzone/) * [Active Topics](https://wordpress.org/support/plugin/woo-file-dropzone/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-file-dropzone/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-file-dropzone/reviews/) ## Tags * [shortcode](https://wordpress.org/support/topic-tag/shortcode/) * 13 replies * 3 participants * Last reply from: [Murtaza Bhurgri](https://wordpress.org/support/users/gmbhurgri/) * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-doesnt-work-36/#post-9038125) * Status: resolved