Title: Shortcode doesnt work
Last modified: September 29, 2023

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# Shortcode doesnt work

 *  Resolved [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/)
 * Hello,
   I’m trying to get the plugin to work but it doesn’t at the moment. I’m
   using the oxygen builder which has a shortcode element. So I’ve put the [shared_files]
   shortcode in it but it only shows the text “[shared_files]”. Does anyone have
   any idea why this is happening and how I could fix it.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-doesnt-work-93%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * (@anssilaitila)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17093294)
 * Hi, are you sure that you have the plugin installed and activated on your site,
   could you check again please?
 *  Plugin Author [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * (@anssilaitila)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17099101)
 * I’ll mark this resolved now, let me know if you still have any issues.
 *  Thread Starter [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17101610)
 * I’ve fully installed the plugin and I’m sure of that (sorry for the late response).
 *  Thread Starter [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17101611)
 * I’ve got it to work
 *  Thread Starter [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17149362)
 * Hello,
 * There was a problem with my site so now it got reset so I’m back to square one.
   And I still have the same problem. So I’m using the oxygen builder to make my
   website and the oxygen builder has a shortcode element where you can put a shortcode
   in. But when I do that I only see the shortcode in text format and not the downloadable
   files. [https://www.gezamenlijke-brandweer.nl/shared-files/](https://www.gezamenlijke-brandweer.nl/shared-files/)
   I’ve also checked if the files are fully published and they are. So if you have
   any idea what could be the problem please let me know.
 * ![](https://wordpress.org/dadde2ba-b2c9-4b71-b357-9ac7c57ae66b)
 * ![](https://wordpress.org/24adbb98-067b-4c33-8a54-bb845312cd86)
 *  Plugin Author [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * (@anssilaitila)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17149478)
 * Hi,
 * Could you double check that the shortcode is added to a block named “Shortcode”
   and not for example “Code Block” or something else?
 * And if it is in a Shortcode block, the shortcode is added to the field titled“
   Full shortcode”?
 *  Thread Starter [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17149799)
 * > [View post on imgur.com](https://imgur.com/a/XvuFZNh)
 * I’ve added it into a shortcode element and not into a code block so I think I’m
   doing it right.
 *  Plugin Author [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * (@anssilaitila)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17152906)
 * Can you say what you did last time when you got it working?
 *  Thread Starter [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * (@kasslis2003)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17153633)
 * Thats the thing I don’t really know what I did.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Shortcode doesnt work’ is closed to new replies.

 * ![](https://ps.w.org/shared-files/assets/icon.svg?rev=3126306)
 * [Shared Files – Frontend File Upload Form & Secure File Sharing](https://wordpress.org/plugins/shared-files/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shared-files/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shared-files/)
 * [Active Topics](https://wordpress.org/support/plugin/shared-files/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shared-files/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shared-files/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 9 replies
 * 2 participants
 * Last reply from: [kasslis2003](https://wordpress.org/support/users/kasslis2003/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-93/#post-17153633)
 * Status: resolved