Title: Shortcode embed error
Last modified: September 30, 2022

---

# Shortcode embed error

 *  Resolved [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/)
 * I used this plugin on a development site and it worked really well.
    But on my
   live site some php tags have appeared on the front end where the shortcode has
   been added. The page source code looks like this:
 *     ```
       <?php<section class="widget"><section id="eventhere" class="wfea eaw-block "><?php    <div class="eaw-ulx">
       		<div class="eaw-li__wrap">
       ```
   
 * The events are displaying but the layout of the page is broken.
 * Unfortunately we do have a different server set up on dev and live which is unavoidable.
   
   Can anyone point me in the right direction to try and fix this? Many thanks for
   any help!

Viewing 15 replies - 1 through 15 (of 22 total)

1 [2](https://wordpress.org/support/topic/shortcode-embed-error/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/shortcode-embed-error/page/2/?output_format=md)

 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16058363)
 * This indeed strange and not something I have heard of before. It is almost as
   if the webserver is deciding that the template files are not PHP files.
 * It would be useful, if you don’t mind, putting a link to a test page /post that
   is not working as inspecting that may give some clues. Please remember any link
   that is put in a reply will be public ( and the moderators will not then remove
   them ). You can add links in the initial topic which wont get index publicly.
 * I’ll do some googling too to see if anything helps.
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16058851)
 * OK a bit of a wild guess but could be permissions, or could be a security system–
   do you have any security plugins on live?
 * It could be a plugin or theme conflict. Please attempt to disable all plugins,
   and use one of the default (Twenty*) themes. If the problem goes away, enable
   them one by one to identify the source of your troubles.
 * You can do this without impacting other users see below.
 * If you can install plugins, install and activate “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   
   It will add some additional features under the menu item under Tools > Site Health.
   On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable
   all plugins, switch to a standard WordPress theme (if available), allow you to
   turn your plugins on and off and switch between themes, **without affecting normal
   visitors to your site**. This allows you to test for various compatibility issues.
   There’s a more detailed description about how to use the Health Check plugin 
   and its Troubleshooting Mode at [https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/)
    -  This reply was modified 3 years, 7 months ago by [Alan Fuller](https://wordpress.org/support/users/alanfuller/).
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16065193)
 * Thank you so much for your replies!
    I am trying to work this out with the hosting
   company first of all, as I suspect it might be a difference in the hosting environment,
   so far he’s upgraded the php version, but it hasn’t resolved the issue. I would
   rather not post a link to the site publicly, is there any way I can send you 
   a link via dm? Thanks!
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16065331)
 * If you go to tools>site health
 * And go to info and click the copy and then redact anything that relates to your
   domain ( there is nothing of security concern in the data )
 * And paste here it is likely to give as much info as could be useful.
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16065371)
 * If you want to send me the url you can use the contact form on [https://fullworksplugins.com](https://fullworksplugins.com)
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16065429)
 * Thanks Alan, here’s the info from Site Health:
 *     ```
       ### wp-core ###
   
       version: 6.0.2
       site_language: en_GB
       user_language: en_GB
       timezone: Europe/London
       permalink: /%postname%/
       https_status: true
       multisite: false
       user_registration: 0
       blog_public: 1
       default_comment_status: closed
       environment_type: production
       user_count: 10
       dotorg_communication: true
   
       ### wp-paths-sizes ###
   
       wordpress_path: /var/www/clients/client1/web46/web
       wordpress_size: loading...
       uploads_path: /var/www/clients/client1/web46/web/wp-content/uploads
       uploads_size: loading...
       themes_path: /var/www/clients/client1/web46/web/wp-content/themes
       themes_size: loading...
       plugins_path: /var/www/clients/client1/web46/web/wp-content/plugins
       plugins_size: loading...
       database_size: loading...
       total_size: loading...
   
       ### wp-active-theme ###
   
       name: Twenty Twenty XXX (twentytwenty-XXX)
       version: 1.0
       author: XXX
       author_website: (undefined)
       parent_theme: Twenty Twenty (twentytwenty)
       theme_features: core-block-patterns, widgets-block-editor, editor-style, automatic-feed-links, custom-background, post-thumbnails, custom-logo, title-tag, html5, align-wide, responsive-embeds, customize-selective-refresh-widgets, editor-color-palette, editor-font-sizes, editor-styles, widgets, menus
       theme_path: /var/www/clients/client1/web46/web/wp-content/themes/twentytwenty-XXX
   
       ### wp-parent-theme ###
   
       name: Twenty Twenty (twentytwenty)
       version: 2.0
       author: the WordPress team
       author_website: https://en-gb.wordpress.org/
       theme_path: /var/www/clients/client1/web46/web/wp-content/themes/twentytwenty
   
       ### wp-themes-inactive (1) ###
   
       Twenty Twenty-Two: version: 1.2, author: the WordPress team
   
       ### wp-mu-plugins (1) ###
   
       installatron_hide_status_test.php: author: (undefined), version: (undefined)
   
       ### wp-plugins-active (29) ###
   
       AddToAny Share Buttons: version: 1.8.5, author: AddToAny
       Admin Options Pages: version: 0.9.7, author: Johannes van Poelgeest
       Advanced Custom Fields PRO: version: 6.0.2, author: WP Engine
       Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic
       Advanced Post Types Order: version: 4.5, author: Nsp Code (latest version: 4.5.7)
       CC Child Pages: version: 1.40, author: Caterham Computing
       Classic Editor: version: 1.6.2, author: WordPress Contributors
       Classic Widgets: version: 0.3, author: WordPress Contributors
       Custom Post Type UI: version: 1.13.1, author: WebDevStudios
       Custom Post Type Widgets: version: 1.5.1, author: thingsym
       Custom Sidebars: version: 3.35, author: WebFactory Ltd
       Custom Twitter Feeds: version: 2.0.3, author: Smash Balloon
       Display Eventbrite Events: version: 5.0.3, author: Fullworks
       Google Analytics Dashboard for WP (GADWP): version: 7.8.2, author: ExactMetrics (latest version: 7.9.0)
       Html5 Video Player: version: 2.5.7, author: bPlugins LLC (latest version: 2.5.8)
       MC4WP: Mailchimp for WordPress: version: 4.8.10, author: ibericode
       Ninja Forms: version: 3.6.14, author: Saturday Drive
       Ninja Forms - Conditional Logic: version: 3.1, author: The WP Ninjas
       Ninja Forms - PayPal Express: version: 3.0.15, author: The WP Ninjas (latest version: 3.1.2)
       XXX Links: version: 1.0, author: Pau Iglesias
       XXX Media Library: version: 1.0, author: Pau Iglesias
       Recent Posts Widget With Thumbnails: version: 7.1.1, author: Kybernetik Services
       Redirection: version: 5.3.4, author: John Godley
       Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond)
       Simple Lightbox: version: 2.9.1, author: Archetyped (latest version: 2.9.2)
       UpdraftPlus - Backup/Restore: version: 1.22.22, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.22.23)
       WPFront Scroll Top: version: 2.0.7.08086, author: Syam Mohan
       WP Mail SMTP: version: 3.5.2, author: WPForms
       Yoast SEO: version: 19.6.1, author: Team Yoast (latest version: 19.7.1)
   
       ### wp-plugins-inactive (9) ###
   
       Akismet Anti-Spam: version: 5.0, author: Automattic (latest version: 5.0.1)
       Post Types Order: version: 1.9.9.1, author: Nsp Code
       Server Info: version: 2.5.3, author: Usman Ali Qureshi
       Vimeography: version: 2.3.1, author: Dave Kiss
       WordPress Importer: version: 0.7, author: wordpressdotorg (latest version: 0.8)
       WP All Export Pro: version: 1.7.6, author: Soflyy
       WP All Import - ACF Add-On: version: 3.2.5, author: Soflyy
       WP All Import Pro: version: 4.6.0, author: Soflyy
       WP Maintenance Mode & Coming Soon: version: 2.5.1, author: Themeisle (latest version: 2.5.3)
   
       ### wp-media ###
   
       image_editor: WP_Image_Editor_Imagick
       imagick_module_version: 1687
       imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 http://www.imagemagick.org
       imagick_version: 3.4.4
       file_uploads: File uploads is turned off
       post_max_size: 800M
       upload_max_filesize: 200M
       max_effective_size: 200 MB
       max_file_uploads: 20
       imagick_limits: 
       	imagick::RESOURCETYPE_AREA: 122 MB
       	imagick::RESOURCETYPE_DISK: 1073741824
       	imagick::RESOURCETYPE_FILE: 6144
       	imagick::RESOURCETYPE_MAP: 512 MB
       	imagick::RESOURCETYPE_MEMORY: 256 MB
       	imagick::RESOURCETYPE_THREAD: 6
       imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
       gd_version: 2.2.5
       gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
       ghostscript_version: 9.26
   
       ### wp-server ###
   
       server_architecture: Linux 4.15.0-163-generic x86_64
       httpd_software: Apache
       php_version: 7.3.12-1+ubuntu18.04.1+deb.sury.org+1 64bit
       php_sapi: cgi-fcgi
       max_input_variables: 1000
       time_limit: 30
       memory_limit: 256M
       max_input_time: 60
       upload_max_filesize: 200M
       php_post_max_size: 800M
       curl_version: 7.58.0 OpenSSL/1.1.1d
       suhosin: false
       imagick_availability: true
       pretty_permalinks: true
       htaccess_extra_rules: false
   
       ### wp-database ###
   
       extension: mysqli
       server_version: 10.1.48-MariaDB-0ubuntu0.18.04.1
       client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
       max_allowed_packet: 16777216
       max_connections: 151
   
       ### wp-constants ###
   
       WP_HOME: undefined
       WP_SITEURL: undefined
       WP_CONTENT_DIR: /var/www/clients/client1/web46/web/wp-content
       WP_PLUGIN_DIR: /var/www/clients/client1/web46/web/wp-content/plugins
       WP_MEMORY_LIMIT: 128M
       WP_MAX_MEMORY_LIMIT: 256M
       WP_DEBUG: false
       WP_DEBUG_DISPLAY: true
       WP_DEBUG_LOG: false
       SCRIPT_DEBUG: false
       WP_CACHE: false
       CONCATENATE_SCRIPTS: undefined
       COMPRESS_SCRIPTS: undefined
       COMPRESS_CSS: undefined
       WP_ENVIRONMENT_TYPE: Undefined
       DB_CHARSET: utf8
       DB_COLLATE: undefined
   
       ### wp-filesystem ###
   
       wordpress: writable
       wp-content: writable
       uploads: writable
       plugins: writable
       themes: writable
       mu-plugins: writable
   
       ### wp_mail_smtp ###
   
       version: 3.5.2
       license_key_type: lite
       debug: No debug notices found.
       ```
   
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16065631)
 * Thank you for sending the URL that you want to keep private.
 * I visited it and can see nothing wrong.
 * That would indicate either your host fixed something or that something got cached
   and you have not yet cleared your cache.
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16066117)
 * Can you try this please
 * Edit the plugins/widget-for-eventbrite-api/templates_free/loops/loops_widget.
   php
 * and change
 *     ```
       if ( $data->utilities->get_element( 'widgetwrap', $data->args ) ) {
       	?><section class="widget"><?php
       }
       ```
   
 * to
 *     ```
       if ( $data->utilities->get_element( 'widgetwrap', $data->args ) ) {?>
         <section class="widget">
       <?php }
       ```
   
 * i.e. put the html onto a separate line than the html
 * and send me a screenshot ( you can share screen sots by link here ) of teh source
   generated for the section.
 * It is a bit of a wild guess but it may be something with the way your webserver
   is interpreting php tags
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16067216)
 * Thanks again for your continued support with this!
 * I have tried updating that code – but I found it on the file
    plugins/widget-
   for-eventbrite-api/templates_free/common_layout_widget.php is this ok?
 * Unfortunately, it hasn’t resolved it.
    I also tried adjusting the php tags around
   the closing section tag, but this hasn’t helped.
 * I am still in communication with the host, it’s taking a while for them to get
   back to me!
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16068225)
 * My bad – I pointed you at the wrong file – but you found the right one.
 * Have you tried, as mentioned earlier, using the health check plugin to test with
   default theme and no other plugins active ( without impacting user ) just to 
   be sure it is not some strange plugin conflict.
 * I have tried to reproduce myself and have not been able to.
 * As the system does use templates is there any chance that some one edited a template(
   incorrectly ), it would be common_layout_widget.php. Are there any directories
   either in the theme or child theme folders called widget-for-eventbrite-api or
   in wp-content/widget-for-eventbrite-api ?
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16069149)
 * There definitely aren’t any widget-for-eventbrite template files in the child
   or parent theme.
 * I haven’t tried the health check plugin yet. I’ll have time to do that tomorrow
   morning and I’ll let you know how I get on.
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16071819)
 * I have now tried the health check plugin.
    I disabled all themes and plugins 
   except the eventbrite one, and I still have the same problem.
 * I don’t supose you can think of any other possibilities?
    thanks!
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16072150)
 * It is very strange indeed.
 * I don’t think you shared the exact shortcode you were using, just incase it is
   done strange edgecase bug. I don’t think so, but need to eliminate it.
 *  Thread Starter [l r](https://wordpress.org/support/users/lainyrache/)
 * (@lainyrache)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/#post-16072287)
 * Here’s the shortcode:
 * `[wfea layout="widget" limit="10" thumb_align="eaw-alignleft" newtab="true" tickets
   ="true"]`
 * Thanks again!
 *  Plugin Author [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/page/2/#post-16072528)
 * Well that ruled out the shortcode, at least on my test.
 * I am just building a test site with your PHP version 7.3.12 just incase.
 * Next step I think
 * make a copy of plugins/widget-for-eventbrite-api/templates_free/common_layout_widget.
   php e.g. plugins/widget-for-eventbrite-api/templates_free/common_layout_widget.
   safe
 * and delete every thing in there and then just add
 * `<div class="test">TEST TEST TEST</div>`
 * That is all then we should get only output TEST TEST TEST

Viewing 15 replies - 1 through 15 (of 22 total)

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The topic ‘Shortcode embed error’ is closed to new replies.

 * ![](https://ps.w.org/widget-for-eventbrite-api/assets/icon-256x256.jpg?rev=2863321)
 * [Display Eventbrite Events](https://wordpress.org/plugins/widget-for-eventbrite-api/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/widget-for-eventbrite-api/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/widget-for-eventbrite-api/)
 * [Active Topics](https://wordpress.org/support/plugin/widget-for-eventbrite-api/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/widget-for-eventbrite-api/unresolved/)
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 * 23 replies
 * 2 participants
 * Last reply from: [l r](https://wordpress.org/support/users/lainyrache/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/shortcode-embed-error/page/2/#post-16084766)
 * Status: resolved