Title: Shortcode first name blank
Last modified: June 23, 2023

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# Shortcode first name blank

 *  Resolved [pierremichaux](https://wordpress.org/support/users/pierremichaux/)
 * (@pierremichaux)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-first-name-blank/)
 * Hello, 
   When I reset the password, I have set the email with shortcode {first_name}…
   I checked the user….it has name, first name inside the user settings…
 * However, when I got the email, the name does not display at all. 
   How can I check
   with you to solve that?Thx, Pierre
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-first-name-blank%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [villasupport](https://wordpress.org/support/users/villasupport/)
 * (@villasupport)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-first-name-blank/#post-16847123)
 * Hi,
 * The shortcode `{first_name}` is not used for the New account and Reset password
   type, that shortcode is used for the order email types only.
 * Best regards.
 *  Thread Starter [pierremichaux](https://wordpress.org/support/users/pierremichaux/)
 * (@pierremichaux)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-first-name-blank/#post-16847439)
 * Hi, 
   I see, thank you. So I can use full name instead, right?
 * Thanks, 
   Pierre
 *  [villasupport](https://wordpress.org/support/users/villasupport/)
 * (@villasupport)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-first-name-blank/#post-16847536)
 * Hi
 * You can use the relevant shortcode: **{user_login}**
 * Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shortcode first name blank’ is closed to new replies.

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## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 3 replies
 * 2 participants
 * Last reply from: [villasupport](https://wordpress.org/support/users/villasupport/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-first-name-blank/#post-16847536)
 * Status: resolved