Title: Shortcode for dashboard does not work
Last modified: May 22, 2025

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# Shortcode for dashboard does not work

 *  Resolved [ovyda](https://wordpress.org/support/users/ovyda/)
 * (@ovyda)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/)
 *  Hello. I’ve run into an issue – one of the shortcodes isn’t working. For example,[
   webbabooking] and [webbabooking category_list=yes] work fine, but [webba_user_dashboard]
   does not. I add the shortcode to a page and save it, but it still doesn’t work.
   I tried both in a text block and a shortcode element. I used to have WP Fast 
   Cache installed, but I deleted it – still no change. It’s strange because the
   other shortcodes work and show the booking, but this one – which should let the
   client cancel a reservation – doesn’t. What could be the issue?
 * Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18479808)
 * Hello [@ovyda](https://wordpress.org/support/users/ovyda/) ,
 * Thank you for reaching out to us.
 * The User Dashboard feature is only available in the Pro version. For the Free
   version, customers can still cancel their appointments by clicking the cancellation
   link included in the email notifications.
 * To enable this, include the **#cancel_link** placeholder in your email template
   and make sure to set the “Notifications Landing Page” in Webba Settings → Email
   Notifications.
 * Let me know if you have any other questions!
 *  Thread Starter [ovyda](https://wordpress.org/support/users/ovyda/)
 * (@ovyda)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18480017)
 * Thank you for your reply. Should the notification landing page be a regular page
   that I create, and does it need to include any shortcode? As I understand it,
   when the client clicks the received link, the appointment is cancelled automatically,
   correct? Or will they need to confirm anything on that page?
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18480032)
 * Hi [@ovyda](https://wordpress.org/support/users/ovyda/)
 * You can create a separate notification page from your main booking page. However,
   you will still need to include the Webba booking form shortcode on that page 
   for it to work properly.
   When customers click the cancellation link, they will
   be required to enter their email address on that notification page to confirm
   the cancellation.
 * Let me know if you have any other questions!
 *  Thread Starter [ovyda](https://wordpress.org/support/users/ovyda/)
 * (@ovyda)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18480053)
 * What shortcode should it be?
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18480066)
 * Hello [@ovyda](https://wordpress.org/support/users/ovyda/)
 * Please use booking form shortcode:
 * **[webbabooking]**
 * Let me know if you have any other questions!
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18488431)
 * Hello [@ovyda](https://wordpress.org/support/users/ovyda/)
 * Since we haven’t heard back from you in over 5 days, we’ll go ahead and mark 
   this thread as resolved, assuming you no longer have any questions.
 * No worries, if you still need assistance or have further inquiries, simply reply
   to this thread or feel free to open a new one at any time. We’ll be happy to 
   help.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Shortcode for dashboard does not work’ is closed to new replies.

 * ![](https://ps.w.org/webba-booking-lite/assets/icon-256x256.gif?rev=2966452)
 * [Advanced Booking & Appointment System - Webba Booking Calendar](https://wordpress.org/plugins/webba-booking-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webba-booking-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webba-booking-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/webba-booking-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webba-booking-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webba-booking-lite/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Mandro](https://wordpress.org/support/users/webbasupport/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/shortcode-for-dashboard-does-not-work/#post-18488431)
 * Status: resolved