Title: Shortcode get not a valid JSON response error
Last modified: November 13, 2019

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# Shortcode get not a valid JSON response error

 *  Resolved [jroles](https://wordpress.org/support/users/jroles/)
 * (@jroles)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/)
 * This page has this shortcode: [businessdirectory-search]. Worked perfectly until
   about 5:00 today. Then suddenly stopped. When I look are the dashboard page, 
   the shortcode is there. When I try to update the page, I get this error:
 * Updating failed. Error message: The response is not a valid JSON response.
 * Other shortcodes work fine. If I remove the shortcode the page uploads fine.
 * Can you help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-get-not-a-valid-json-response-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/#post-12132995)
 * Hi [@jroles](https://wordpress.org/support/users/jroles/),
 * Sorry that you ran into issues here!
 * Can you tell me a bit more?
    – What version of WP are you running here? – What
   exact version of BD? (number, please) – Have you tried a conflict test yet? Here
   is an article about how to test for theme and plugin conflicts with Business 
   Directory, which may help pinpoint the issue: [http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/](http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/)
 * Please let me know.
 *  Thread Starter [jroles](https://wordpress.org/support/users/jroles/)
 * (@jroles)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/#post-12135315)
 * Thanks for your attention to this.
    I am running WP version 5.3 BD version 5.5.11
   I have done both plugin conflict and them conflict test and the problem continues
   with no plugins and with a the twenty twenty theme.
 *  [Ozgur Nevres](https://wordpress.org/support/users/ozgurnevres/)
 * (@ozgurnevres)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/#post-12141233)
 * The problem is WordPress 5.3, not the plugin. After updating 5.3 everything is
   broken. Again.
 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/#post-12143390)
 * Hi [@ozgurnevres](https://wordpress.org/support/users/ozgurnevres/) and [@jroles](https://wordpress.org/support/users/jroles/),
 * Hmmm…that sounds bad. Can both of you please contact us here with a link to this
   forum thread? We can help more quickly offline there: [http://businessdirectoryplugin.com/contact/](http://businessdirectoryplugin.com/contact/)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode get not a valid JSON response error’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 4 replies
 * 3 participants
 * Last reply from: [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/shortcode-get-not-a-valid-json-response-error/#post-12143390)
 * Status: resolved