Title: Shortcode isn’t working
Last modified: May 19, 2021

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# Shortcode isn’t working

 *  Resolved [suntyx](https://wordpress.org/support/users/suntyx/)
 * (@suntyx)
 * [5 years ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/)
 * If i activate a normal default wordpress theme like twentytwenty, i can see the
   shortcode for all reviews [cusrev_all_reviews] working nicely. And if i turn 
   on my theme, the review block looks all messed up.
    How do i deactivate the default
   settings of my theme review tab so that i can have your default settings?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [5 years ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14469416)
 * Thanks for the interest in our plugin!
 * I think that it depends on what your theme does differently from the official
   themes. Please share URL of the page where I can check the problem.
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [5 years ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14526241)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If this is not the case, please let us know and we’ll be happy
   to help.
 *  Thread Starter [suntyx](https://wordpress.org/support/users/suntyx/)
 * (@suntyx)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14556234)
 * Sorry for my late message! I’m hosting on local but this is exaclty what i have:
   [https://demo2.madrasthemes.com/cartzilla/marketplace/](https://demo2.madrasthemes.com/cartzilla/marketplace/)
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14556340)
 * Thanks for sharing the URL. Can you please confirm where is the reviews block
   on that page? I could not find any.
 *  Thread Starter [suntyx](https://wordpress.org/support/users/suntyx/)
 * (@suntyx)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14558433)
 * Oh sorry again i sent you the demo page… this is the correct link: [https://testsite.wpcdn-b.com/](https://testsite.wpcdn-b.com/)(
   i put images of chairs as product image reviews)
    As you can see, everything 
   is messed up and the layout is terrible; with some css i can manage to make it
   look like this: [https://ibb.co/g4KThKm](https://ibb.co/g4KThKm) but it’s still
   really messed up is there anything i can do to fix it? Thank you so much 😀
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14641631)
 * Can you please install the latest update (4.19) and let me know if it resolves
   the issue?
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14696825)
 * We haven’t heard from you for two weeks. For this reason, I’ll assume that either
   you are not interested in this question/problem anymore or it has been resolved.
   If this is not the case, please let us know and we’ll be happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shortcode isn’t working’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

## Tags

 * [shorcode](https://wordpress.org/support/topic-tag/shorcode/)

 * 7 replies
 * 2 participants
 * Last reply from: [cusrev](https://wordpress.org/support/users/cusrev/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/shortcode-isnt-working-9/#post-14696825)
 * Status: resolved