Title: Shortcode Issue
Last modified: August 30, 2016

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# Shortcode Issue

 *  Resolved [mjblin](https://wordpress.org/support/users/mjblin/)
 * (@mjblin)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/shortcode-issue-12/)
 * First off, thank you for creating an awesome plugin. I can definitely see the
   potential benefits.
 * My current issue is that the shortcode is not generating the form. Rather, I 
   only see [seamless-donations] on my webpage.
 * Steps I’ve taken:
    1. Disabled other plugins that may be interfering 2. Uninstalled
   and reinstalled Seamless Donations plugin 3. Tried shortcode on other pages 4.
   Used old dgx shortcode
 * Any suggestion you have would be helpful.
 * Thank you
 * [https://wordpress.org/plugins/seamless-donations/](https://wordpress.org/plugins/seamless-donations/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/shortcode-issue-12/#post-6264605)
 * Here’s the decision tree on this:
 * If you’re using 3.35 or earlier, the shortcode is [dgx-donate] and that’s all
   that will work.
 * If you’re using 4.0 or later, and if you are still in legacy mode (the menu has
   a gear icon), then the shortcode is also [dgx-donate].
 * If you’re using 4.0 or later and if your admin menu icon is a palm tree, then
   your shortcode is [seamless-donations].
 * Does that help or am I just repeating things you’ve already tried?
 * –David
 *  Thread Starter [mjblin](https://wordpress.org/support/users/mjblin/)
 * (@mjblin)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/shortcode-issue-12/#post-6264700)
 * David,
 * It is 4.0 or later. I’m thinking it must be an issue with the theme.
 * Thank you for your response.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/shortcode-issue-12/#post-6264712)
 * Let me know if you still have a problem with it. A quick check would be to switch
   to one of the standard themes and see if it shows. The shortcode is doing nothing
   really special, so you should see something. Another idea would be to look in
   the Chrome inspector and see if there’s any form data in the source that’s not
   being displayed (possibly due to a CSS conflict).
 * –David

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shortcode Issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/seamless-donations.svg)
 * [Seamless Donations is Sunset](https://wordpress.org/plugins/seamless-donations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seamless-donations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seamless-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/seamless-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seamless-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seamless-donations/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/shortcode-issue-12/#post-6264712)
 * Status: resolved