Title: Shortcode not being rendered
Last modified: December 2, 2020

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# Shortcode not being rendered

 *  Resolved [OpenHaus](https://wordpress.org/support/users/openhaus/)
 * (@openhaus)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-being-rendered/)
 * Hello Alexander,
 * on our multisite WordPress installation the player is not being shown anymore.
   Instead the page just shows the short-code. There is no error. I removed all 
   other plugins to eliminate conflicts with other plugins as the reason.
 * We are using WordPress 5.5.3 and the Podlove Web Player plugin in version 5.4.3.
 * Do you have any idea what the reason could be or how we can track it down?
 * Thank you
    Fabio
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-being-rendered%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Alexander Heimbuch](https://wordpress.org/support/users/aheimbuch/)
 * (@aheimbuch)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-being-rendered/#post-13736452)
 * Hey Fabio,
    could you verify if the publisher has activated the web player 5?
   I’ve recently changed that in order to respect custom publisher settings.
 *  Thread Starter [OpenHaus](https://wordpress.org/support/users/openhaus/)
 * (@openhaus)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-being-rendered/#post-13737538)
 * Hi Alexander,
 * by “activated” do you mean that the publisher activated the plugin for her blog
   or …?
 * If that is the case, yes, I made certain of that.
 *  Thread Starter [OpenHaus](https://wordpress.org/support/users/openhaus/)
 * (@openhaus)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-being-rendered/#post-13737789)
 * Hi Alexander,
 * with the latest update it works again. Thank you very much, Alexander!
 * Regards
    Fabio

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shortcode not being rendered’ is closed to new replies.

 * ![](https://ps.w.org/podlove-web-player/assets/icon.svg?rev=2286308)
 * [Podlove Web Player](https://wordpress.org/plugins/podlove-web-player/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/podlove-web-player/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/podlove-web-player/)
 * [Active Topics](https://wordpress.org/support/plugin/podlove-web-player/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/podlove-web-player/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/podlove-web-player/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [OpenHaus](https://wordpress.org/support/users/openhaus/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-being-rendered/#post-13737789)
 * Status: resolved