Title: Shortcode not displaying
Last modified: September 25, 2024

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# Shortcode not displaying

 *  Resolved [4Mulator 💫](https://wordpress.org/support/users/4mulator/)
 * (@4mulator)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/)
 * Hey team,
 * during a recent update, the shortcode stopped displaying the reviews. I have 
   deactivated all plugins except for Elementor/pro which the site is built on and
   using the hello theme.
 * You can view the troubleshooting text [**here**](https://docs.google.com/document/d/1LywUqAD7phxa8KQFG_z5MPLD-WIZTckmHT1wNBVQgW4/edit?usp=sharing)
 * Please let me know what else you may need to help solve this issue.
 * Thank you!
 * ps this is a copy of the live site so if you need access to go in an tinker, 
   please let me know.
    -  This topic was modified 1 year, 8 months ago by [4Mulator 💫](https://wordpress.org/support/users/4mulator/).
    -  This topic was modified 1 year, 8 months ago by [4Mulator 💫](https://wordpress.org/support/users/4mulator/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-displaying-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18036194)
 * Hi [@4mulator](https://wordpress.org/support/users/4mulator/),
   Thank you for 
   reaching out. We’ll review the issue and get back to you shortly.Best regards,
   LacaTrustindex Support Team
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18036361)
 * Hi [@4mulator](https://wordpress.org/support/users/4mulator/),
   We will need access
   to the copy of the live site for troubleshooting.
 * , with the email subject line: “WP Support: Shortcode not displaying,” so our
   team can investigate the issue?
 * We look forward to resolving this for you as soon as possible.
   Best regards,LacaTrustindex
   Support Team
 *  Thread Starter [4Mulator 💫](https://wordpress.org/support/users/4mulator/)
 * (@4mulator)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18036673)
 * Hi [@lacadev](https://wordpress.org/support/users/lacadev/)
 * Thank, email with details just sent!
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18037849)
 * Hi [@4mulator](https://wordpress.org/support/users/4mulator/) 
   Thank you for 
   your email. We will get back to you shortly.Laca from Trustindex
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18038311)
 * Hi [@4mulator](https://wordpress.org/support/users/4mulator/),
   It turns out the
   shortcode wasn’t placed on the homepage. We’ve added it, and it seems to be working
   correctly now. Do you also see everything functioning as expected?[https://staging13.nmgweb.studio/](https://staging13.nmgweb.studio/)
 *  Thread Starter [4Mulator 💫](https://wordpress.org/support/users/4mulator/)
 * (@4mulator)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18038886)
 * Hi [@lacadev](https://wordpress.org/support/users/lacadev/),
 * That is strange since I have a screenshot of the Elementor builder on the home
   page with the shortcode. However, Elementor’s been a bit temperamental lately.
   I’m just glad it’s resolved.
 * Thank you so much for you help!
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18040260)
 * Hi [@4mulator](https://wordpress.org/support/users/4mulator/), 
   I’m happy the
   issue is resolved! If you need any further assistance, feel free to reach out!
 * Regards, 
   Laca from Trustindex

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shortcode not displaying’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Laca](https://wordpress.org/support/users/lacadev/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/shortcode-not-displaying-7/#post-18040260)
 * Status: resolved