Title: Shortcode not loading
Last modified: February 9, 2017

---

# Shortcode not loading

 *  Resolved [karencheah](https://wordpress.org/support/users/karencheah/)
 * (@karencheah)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-loading/)
 * I really like the simplicity of this plugin and when I tried it, it worked exactly
   as I’ve expected. So I decided to install it on the live site. Unfortunately,
   it didn’t work on the live site and I really want to get it working.
 * I’m trying to use it with a shortcode from another plugin Layered Popup. Worked
   perfectly on the development site. See the bottom of the [post](http://www.professionalwomenslunches.com/staging/adelaide-australia-may-2015/)
 * On the live site, I tested with just plain text and it works. However when I 
   put in the shortcode, it just has the animation at the bottom of the page, showing
   that it’s loading. I’ve waited very long and it doesn’t ever load. Sorry, I haven’t
   got a page to show you how it is because I didn’t want to leave it on the live
   site. Any ideas what I can check?
 * Thanks,
    Karen

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-loading/#post-8783975)
 * That’s a good question, I’m not sure what might be happening.. you say it works
   on a development site? If so, I would try examining/troubleshooting any differences
   between the two sites. Hopefully that will turn up some clues.
 *  Thread Starter [karencheah](https://wordpress.org/support/users/karencheah/)
 * (@karencheah)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-loading/#post-8784055)
 * Thanks for your quick response. I will check it out like you’ve suggested and
   hopefully get to the bottom of it! Thanks for good plugin and support!
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-loading/#post-8956690)
 * Hi Karen, I hope you got this sorted out. I’m gonna go ahead and mark this topic
   as resolved to help keep things organized. Feel free to follow-up or post afresh
   with any new issues or questions, I’m glad to help however possible. Thank you.
 *  Thread Starter [karencheah](https://wordpress.org/support/users/karencheah/)
 * (@karencheah)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-loading/#post-8959135)
 * Hi Jeff, thanks for checking. I didn’t solve that problem but I’ve used another
   shortcode that works.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode not loading’ is closed to new replies.

 * ![](https://ps.w.org/simple-custom-content/assets/icon-256x256.png?rev=1474778)
 * [Simple Custom Content](https://wordpress.org/plugins/simple-custom-content/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-custom-content/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-custom-content/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-custom-content/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-custom-content/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-custom-content/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [karencheah](https://wordpress.org/support/users/karencheah/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-loading/#post-8959135)
 * Status: resolved