Title: Shortcode not working
Last modified: August 31, 2016

---

# Shortcode not working

 *  [chile-pepper](https://wordpress.org/support/users/chile-pepper/)
 * (@chile-pepper)
 * [10 years ago](https://wordpress.org/support/topic/shortcode-not-working-162/)
 * This is my shortcode (and output) [ic_do_testimonials quantity=”5″]
 * Was working fine pre WP 4.5.2
 * Any ideas why this would be broken? I have a lot of other plugins but I mean,
   not sure why they would interfere.
 * [https://wordpress.org/plugins/ivycat-ajax-testimonials/](https://wordpress.org/plugins/ivycat-ajax-testimonials/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [AJ Mallory](https://wordpress.org/support/users/jasonm4563/)
 * (@jasonm4563)
 * [10 years ago](https://wordpress.org/support/topic/shortcode-not-working-162/#post-7419672)
 * Hey chile-pepper,
 * Make sure all your plugins are updated. If it’s still not working I would recommend
   disabling all of your other plugins temporarily and see if the Testimonials plugin
   starts working again (I know it isn’t a fun process but it’s the only way). A
   quick way of doing this is if you have cpanel access you can create a new directory
   in your wp-content folder (I usually call it disabled-plugins) and move all the
   plugins you want to deactivate into this folder. They won’t run and as long as
   you don’t load your plugins page in wp-admin they will activate again automatically
   when you move them back into the plugin folder. If you do visit your plugins 
   page in admin while they are in the other folder they will disable!
 * Once you have disabled all your plugins and verified the Testimonials plugin 
   is working re-enable your plugins one by one till it stops working. Then you 
   will know where your conflict is.
 * If Testimonials still doesn’t work I would also try switching your theme to one
   of the WordPress default themes like Twenty Fifteen or Twenty Sixteen. I’d do
   this with the plugins still disabled.
 * You can also take a look in your console log and see if you are getting any JS
   errors in your browser. If you like you can provide a link to your site and I
   will take a look.
 * Hope this helps,
    AJ

Viewing 1 replies (of 1 total)

The topic ‘Shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/ivycat-ajax-testimonials/assets/icon-256x256.png?rev=1194441)
 * [IvyCat AJAX Testimonials](https://wordpress.org/plugins/ivycat-ajax-testimonials/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ivycat-ajax-testimonials/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ivycat-ajax-testimonials/)
 * [Active Topics](https://wordpress.org/support/plugin/ivycat-ajax-testimonials/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ivycat-ajax-testimonials/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ivycat-ajax-testimonials/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [AJ Mallory](https://wordpress.org/support/users/jasonm4563/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/shortcode-not-working-162/#post-7419672)
 * Status: not resolved