Title: Shortcode not working
Last modified: May 4, 2017

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# Shortcode not working

 *  Resolved [renfredyu](https://wordpress.org/support/users/renfredyu/)
 * (@renfredyu)
 * [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/)
 * Hello
 * I got the API and then tried to put the shortcode in a widget, but no luck (I
   enabled the shortcode support in widget, why dont you also create a widget for
   the plugin?)
 * Then I found out that even i insert the shortcode in a post, it also did not 
   work.
 * the code I used is:
 * [stock-market-news stockExchange=”HKSE” includeImage=”true” includeDescription
   =”true” includeRelated=”false”]
 * Please help.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Stockdio](https://wordpress.org/support/users/stockdio/)
 * (@stockdio)
 * [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/#post-9095382)
 * Your short code is missing the symbol parameter, which is required. Please try
   the following:
 * [stock-market-news stockExchange=”HKSE” symbol=”01398″ includeImage=”true” includeDescription
   =”true” includeRelated=”false”]
 * What error are you getting?
    — Stockdio
 *  Thread Starter [renfredyu](https://wordpress.org/support/users/renfredyu/)
 * (@renfredyu)
 * [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/#post-9095404)
 * Thank you for the swift reply!
 * It did not show any error message, just the shortcode displayed as text but not
   the charts as expected.
 * The situation remain with the new code:
 * [stock-market-news stockExchange=”HKSE” symbol=”01398″ includeImage=”true” includeDescription
   =”true” includeRelated=”false”]
 * Do you need more information to tackle the problem?
 *  Plugin Author [Stockdio](https://wordpress.org/support/users/stockdio/)
 * (@stockdio)
 * [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/#post-9095536)
 * We can’t reproduce the problem. When we use the short code in a new post, we 
   get the company news as expected (this plugin is not the chart plugin but rather
   the news plugin). Can you please share further details?
 *  Thread Starter [renfredyu](https://wordpress.org/support/users/renfredyu/)
 * (@renfredyu)
 * [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/#post-9095554)
 * Sorry it is my fault.
 * I already found out the problem is that I install one plugin but used a shortcode
   for another plugin from you.
 * Thank you so much for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode not working’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [renfredyu](https://wordpress.org/support/users/renfredyu/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/shortcode-not-working-201/#post-9095554)
 * Status: resolved