Title: Shortcode not working
Last modified: July 25, 2017

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# Shortcode not working

 *  [jeenn7](https://wordpress.org/support/users/jeenn7/)
 * (@jeenn7)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/)
 * Hi,
 * Wondering why the shortcode isn’t working when I’m trying to apply the form on
   the specific page of my choice? I disabled the automatic inclusion of forms on
   posts and pages and manually add form to the page of my choice but it still doesn’t
   work.
 * Need your advise. Thank you so much!
 * Regards,
    -J

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * (@fancythemes)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9352157)
 * Hi,
 * Did you add the shortcode **[optinform]** in the content ( the main WordPress
   content editor ) of a post or a page, or did you add it elsewhere?
 *  Thread Starter [jeenn7](https://wordpress.org/support/users/jeenn7/)
 * (@jeenn7)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9352870)
 * Hi,
 * I add it on a page.
 *  Plugin Author [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * (@fancythemes)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9356931)
 * Hi,
 * Can you just do a quick test so we can see if it’s perhaps an issue caused by
   the theme. Switch over to the default WordPress theme ( TwentySeventeen ) and
   check the page, if the form shows up then the theme you are using is causing 
   the issue.
 * If it does not show up then it’s some issue with the plugin in which case I’ll
   need some more info:
 * 1) Did you set the provider and form URL in the OptinForms settings?
 * 2) Does the text [optinform] show up or is nothing showing up?
 *  Thread Starter [jeenn7](https://wordpress.org/support/users/jeenn7/)
 * (@jeenn7)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9367004)
 * Hi there,
 * Yes, I tried switching the theme to TwentySeventeen but still it doesn’t show
   up.
 * 1. Yes, I set the form on the Optinform Settings.
    2. Yes, the text [optinform]
   is showing up.
 * By the way, I’m using Fusion Builder when creating posts. I’m not sure if this
   is one of the reasons why the form isn’t working?
 * Thanks!
 * Regards,
    -J
 *  Plugin Author [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * (@fancythemes)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9369496)
 * If the text [optinform] is showing up then it means that when the content is 
   being displayed it’s not being run through the shortcode system of WordPress.
   If you use a page builder check to see if there’s a “module” that’s specifically
   for shortcodes.
 *  Thread Starter [jeenn7](https://wordpress.org/support/users/jeenn7/)
 * (@jeenn7)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9370284)
 * Hi there,
 * Yes, the page builder I used is specifically for shortcodes. I tried adding other
   forms also using that page builder and it’s working….except this optinform. 🙁
 *  Plugin Author [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * (@fancythemes)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9370994)
 * Hi,
 * Fusion page builder that comes with Avada theme or the free “Fusion Page Builder”
   from [https://wordpress.org/plugins/fusion/](https://wordpress.org/plugins/fusion/)
 * If it’s Avada then it’s best to contact their support, since it’s a premium theme
   you have access to their premium support.
 *  Thread Starter [jeenn7](https://wordpress.org/support/users/jeenn7/)
 * (@jeenn7)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9372826)
 * Okay, thanks for your suggestion. I will contact them now.
 * Thanks for your time!
 * Regards,
    -J
 *  Plugin Author [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * (@fancythemes)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9373482)
 * You’re welcome. Let me know how it goes.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Shortcode not working’ is closed to new replies.

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## Tags

 * [form](https://wordpress.org/support/topic-tag/form/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 9 replies
 * 2 participants
 * Last reply from: [FancyThemes](https://wordpress.org/support/users/fancythemes/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/shortcode-not-working-209/#post-9373482)
 * Status: not resolved