Title: Shortcode not working
Last modified: March 6, 2018

---

# Shortcode not working

 *  Resolved [crysbue](https://wordpress.org/support/users/crysbue/)
 * (@crysbue)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-239/)
 * This plugin had been working great for the past year. However, after updating
   recently it no longer populates the Facebook and YouTube posts, it only shows
   the shortcode. I have it hidden right now while we try to figure it out.
 * I tried generating a new shortcode to use, but nothing ever shows up on the plugin
   when I click that. I also tried doing this in a different browser. I also tried
   using the shortcode from the demo site and replacing the names, that also didn’t
   work.
 * The code I had used prior that did work before update was:
    [fts_mashup posts
   =12 social_network_posts=6 words=30 center_container=yes show_social_icon=left
   facebook_name=mandmexhaust grid=yes channel_id=UCaMMSMJmwE2UJ_tKCiKWF2A column_width
   =310px space_between_posts=10px]
 * The shortcode I had tried after the update that also didn’t work was:
    [fts_mashup
   posts=10 words=25 social_network_posts=2 center_container=yes grid=yes stack_animation
   =yes column_width=300px space_between_posts=7px show_social_icon=right facebook_name
   =mandmexhaust youtube_name=UCaMMSMJmwE2UJ_tKCiKWF2A background_color=”#FFF” padding
   =”0″ show_media=top]
 * I checked the access tokens for Facebook and YouTube as well and they are showing
   that they are working.
 * Please, advise what that coding should be now. Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-239%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [slickremix](https://wordpress.org/support/users/slickremix/)
 * (@slickremix)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-239/#post-10044350)
 * Please submit a support ticket under your My Account page on our website. This
   is a paid extension and all support is handled under our aite for this product.
   Create a ticket there with the required info in the form and someone will follow
   up with you shortly:) [https://www.slickremix.com/my-account/#tab-support](https://www.slickremix.com/my-account/#tab-support)

Viewing 1 replies (of 1 total)

The topic ‘Shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/feed-them-social/assets/icon-256x256.jpg?rev=998039)
 * [Feed Them Social - Social Media Feeds, Video, and Photo Galleries](https://wordpress.org/plugins/feed-them-social/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/feed-them-social/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/feed-them-social/)
 * [Active Topics](https://wordpress.org/support/plugin/feed-them-social/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/feed-them-social/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/feed-them-social/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [slickremix](https://wordpress.org/support/users/slickremix/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-239/#post-10044350)
 * Status: resolved