Title: Shortcode not working
Last modified: February 27, 2019

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# Shortcode not working

 *  Resolved [klausharms](https://wordpress.org/support/users/klausharms/)
 * (@klausharms)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-275/)
 * We never tested the shortcode on sites and pages because always using the php
   code. Today i wanted to use the shortcode for a slider in a post and noticed 
   that the slider is not working.
 * Any idea what causes this issue?
 * Greetings
 * Klaus
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-275%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-275/#post-11255320)
 * Hi Klaus ( [@klausharms](https://wordpress.org/support/users/klausharms/) )
 * On the homepage I was able to see a slider (#2), so I went into the post ( cms/
   index.php/2019/02/23/willkommen-in-der-rentner-community/ ) where I can also 
   see the same slider.
 * Do you have any caching plugin? Have you cleared it after the slider was published?
 * I did notice an HTML error on your site: [https://imgur.com/a/xH9KpX4](https://imgur.com/a/xH9KpX4)
   
   caused by the footer widget, which might be related to the problem. I suggest
   making sure that this widget does not output html, body and head tags again, 
   as that might help solving the problem.
 * If none of this helps, please open a support ticket: [https://smartslider3.com/contact-us/support/?topic=Other&platform=WordPress&version=Free&website=website-yes](https://smartslider3.com/contact-us/support/?topic=Other&platform=WordPress&version=Free&website=website-yes)
   
   and refer to this topic.
 *  Thread Starter [klausharms](https://wordpress.org/support/users/klausharms/)
 * (@klausharms)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-275/#post-11255794)
 * Hi Ramona,
 * the cache did the trick!
 * Thanks for supporting us.
 * Greetings
    Klaus

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcode not working’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [klausharms](https://wordpress.org/support/users/klausharms/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-275/#post-11255794)
 * Status: resolved