Title: Shortcode not working Last modified: September 8, 2019 --- # Shortcode not working * Resolved [bpejman](https://wordpress.org/support/users/bpejman/) * (@bpejman) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/) * Hello, I hope this is not a mistake on my part but I would think what I’m doing is straight foward. * I installed the MetaSlider, activated the plugin on WordPress 5.2.3. I added two images to the MetaSlider library and it generated a shortcode for me. I then copied the shortcode and pasted it in my post but when I view the post, I do not see the slider. * I have Print JSS, Print CSS and No Conflict Mode all checked and I do not see any errors in the browser console. I’m using FireFox and also tested it on Chromium and neither one works. * My site has not been published yet. What can I do to troublshoot this? * Thanks for any support. Viewing 6 replies - 1 through 6 (of 6 total) * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11911957) * Hi [@bpejman](https://wordpress.org/support/users/bpejman/) * Does it work when you preview the slideshow from the settings page? * You can check the markup of the html for some of the code (if any). * You can disable all other plugins you have and check if it works, then if so activate one by one until i breaks again and report back. * Let me know if you find anything from that * Thread Starter [bpejman](https://wordpress.org/support/users/bpejman/) * (@bpejman) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11914881) * Thank you for your reply. Yes, I’m able to preview the slideshow within the admin portal but it fails to show on my website. I don’t have any other plugins installed, just the MetaSlider. What’s strange is that I turned off Print JSS and Print CSS and turned it back on and it displays the slideshow but it’s non-interactive. Then it disappeared again. I also tried to use the “title” tag in the shortcode rather than “id” but that didn’t make a difference. * I thought this may be cache/permission related but other sliders work just fine. There may be something in my theme that’s causing the problem. * I will keep investigating and if I find the problem I will post it back here. * By the way, I really like this slider and like how it functions within the admin portal. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11915963) * Hi [@bpejman](https://wordpress.org/support/users/bpejman/) * It very well could be a function in your theme that is causing the issue. If you have a URL to the site I can take a look to see if something stands out. * [teigram](https://wordpress.org/support/users/teigram/) * (@teigram) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11919706) * I’m having the same issue, but I am not able to preview the slideshow. It was working prior to the WordPress update 5.2.3. I have disabled all plugins and it still does not work. Is there a conflict with this new WP update? * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [6 years, 9 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11919788) * Hi [@teigram](https://wordpress.org/support/users/teigram/) * Can you open a new issue? While the symptoms might be similar the cause is often not. This way we can debug without causing confusion to others. Thanks * [https://wordpress.org/support/plugin/ml-slider#new-post](https://wordpress.org/support/plugin/ml-slider#new-post) * Also, check for errors in the browser’s developer tools for red messages after attempting to preview. * [https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/](https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/) * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [6 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11935028) * Hi [@bpejman](https://wordpress.org/support/users/bpejman/) * I’ll mark this as resolved as we didn’t hear back, but feel free to reply if needed. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Shortcode not working’ is closed to new replies. * ![](https://ps.w.org/ml-slider/assets/icon.svg?rev=3523572) * [Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider](https://wordpress.org/plugins/ml-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/ml-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/ml-slider/) * [Active Topics](https://wordpress.org/support/plugin/ml-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ml-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ml-slider/reviews/) * 6 replies * 3 participants * Last reply from: [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-299/#post-11935028) * Status: resolved