Title: shortcode not working
Last modified: October 6, 2021

---

# shortcode not working

 *  [admarkny](https://wordpress.org/support/users/admarkny/)
 * (@admarkny)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/shortcode-not-working-397/)
 * Hi,
    the shortcode link isn’t working when i click on customize product i get
   to an empty page with just the text of the shortcode but not the actual designer.
 * please help me fast.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [hasanrang05](https://wordpress.org/support/users/hasanrang05/)
 * (@hasanrang05)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/shortcode-not-working-397/#post-14945950)
 * Could you please share your product page URL, I will check the issue.
 * Please note in latest version we have moved the designer under product page, 
   so you don’t need to load any other custom page to display designer.
 * Regards
 *  Thread Starter [admarkny](https://wordpress.org/support/users/admarkny/)
 * (@admarkny)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/shortcode-not-working-397/#post-14947941)
 * [https://createyourchart.flywheelsites.com/?product=guipure-panel-blouse&preview_id=630&preview_nonce=36af5e079f&_thumbnail_id=636&preview=true](https://createyourchart.flywheelsites.com/?product=guipure-panel-blouse&preview_id=630&preview_nonce=36af5e079f&_thumbnail_id=636&preview=true)
 * can you guide me on how to set it up so designer page comes up when i click on
   customize

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/product-designer/assets/icon-256x256.gif?rev=3050194)
 * [PickPlugins Product Designer for WooCommerce](https://wordpress.org/plugins/product-designer/)
 * [Support Threads](https://wordpress.org/support/plugin/product-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/product-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-designer/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [admarkny](https://wordpress.org/support/users/admarkny/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/shortcode-not-working-397/#post-14947941)
 * Status: not resolved