Title: Shortcode not working
Last modified: March 21, 2022

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# Shortcode not working

 *  Resolved [Adri.](https://wordpress.org/support/users/agfbdigital/)
 * (@agfbdigital)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/)
 * Hi there!
 * I have placed the plugin on a product page built with Elementor and have used
   Woolentor to set the template as a product page. It was working perfectly till
   4 days ago. Now shortcode is not working, couse by selecting variations the price
   doesn’t update. I have tried use only the default theme product page and it does
   work. So I assume the problem is with the shortcode I used on Elementor.
 * UPDATE: Got this error on trying to open Elementor:
 *     ```
       Uncaught Error: Call to a member function is_type() on null in /wp-content/plugins/swatchly/includes/Frontend/Woo_Config.php:572
       Stack trace:
       #0 /wp-includes/shortcodes.php(356): Swatchly\Frontend\Woo_Config->get_loop_variation_form_html('', '', 'swatchly_pl_swa...')
       #1 [internal function]: do_shortcode_tag(Array)
       #2 /wp-includes/shortcodes.php(228): preg_replace_callback('/\\[(\\[?)(ea_boo...', 'do_shortcode_ta...', '
       apply_filters('
       ```
   
 * Is there anyone to help me out, please?
 * Thanks a lot!
    -  This topic was modified 4 years, 2 months ago by [Adri.](https://wordpress.org/support/users/agfbdigital/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-405%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [HasThemes](https://wordpress.org/support/users/hasthemes/)
 * (@hasthemes)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/#post-15479456)
 * Hi [@agfbdigital](https://wordpress.org/support/users/agfbdigital/)
 * We are sorry for the inconvenience. Today our office is closed. We will check
   and provide you a solution within 12-24 hours.
 * Anyway, we have checked that the swatched is working on the front of your site.
   Are you experiencing the issue only on elementor edit mode?
 * Anyway, it would be good if you create a support ticket on our website [https://hasthemes.com/contact-us](https://hasthemes.com/contact-us)
   
   That way you will get support more quickly as the developer of this plugin handles
   all the tickets over there.
 * Thanks!
 *  Thread Starter [Adri.](https://wordpress.org/support/users/agfbdigital/)
 * (@agfbdigital)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/#post-15479538)
 * Hi!
 * Thanks for replying. It is working becouse I turned off the personalized template
   I had set with woolentor. If I put it back, it won’t work on frontend and on 
   the backend I won’t be able to open Elementor.
 *  Plugin Author [HasThemes](https://wordpress.org/support/users/hasthemes/)
 * (@hasthemes)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/#post-15481888)
 * Hi [@adil](https://wordpress.org/support/users/adil/)
 * Our support team replied to you on the support ticket you’ve created. Please 
   check that.
 * Thanks!
 *  Plugin Author [HasThemes](https://wordpress.org/support/users/hasthemes/)
 * (@hasthemes)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/#post-15500747)
 * Hi,
 * We are closing the ticket for now. If you need further assistance please feel
   free to reopen this ticket at any time OR create a new ticket. 
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode not working’ is closed to new replies.

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## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 4 replies
 * 2 participants
 * Last reply from: [HasThemes](https://wordpress.org/support/users/hasthemes/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/shortcode-not-working-405/#post-15500747)
 * Status: resolved