Title: Shortcode not working
Last modified: July 10, 2023

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# Shortcode not working

 *  Resolved [Darren Below](https://wordpress.org/support/users/strykerx01/)
 * (@strykerx01)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/)
 * Hi
 * [trustindex no-registration=google]
 * Trying to get the shortcode to show on my site. I can see the output in html 
   but it’s not showing on the actual page. Is there something I’m missing to get
   this working? Site uses Divi.
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-453%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Darren Below](https://wordpress.org/support/users/strykerx01/)
 * (@strykerx01)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16883358)
 * Since I forgot to include the output from the plugin:
 * [https://pastebin.com/QTp9CcJ3](https://pastebin.com/QTp9CcJ3)
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16883608)
 * Hi [@strykerx01](https://wordpress.org/support/users/strykerx01/) !
 * In case you use please exclude the following file in your cache plugin’s settings:
   [https://cdn.trustindex.io/loader.js](https://cdn.trustindex.io/loader.js)
 * Feel free to write us, if you need further assistance,
 * Trustindex
 *  Thread Starter [Darren Below](https://wordpress.org/support/users/strykerx01/)
 * (@strykerx01)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16885031)
 * Hi
 * I’ve added it to the exclusion however it’s still not showing but you can see
   it in the page source. Is there a CSS tag I should be excluding maybe?
 *  Thread Starter [Darren Below](https://wordpress.org/support/users/strykerx01/)
 * (@strykerx01)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16885269)
 * Disregard, previous developer had modified CSS which was hiding it, all sorted!
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16885769)
 * Great! Let us know if you need help with anything!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Shortcode not working’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/shortcode-not-working-453/#post-16885769)
 * Status: resolved