Title: Shortcode not working!!!!!!
Last modified: April 23, 2024

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# Shortcode not working!!!!!!

 *  [mikehillcreative](https://wordpress.org/support/users/mikehillcreative/)
 * (@mikehillcreative)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-467/)
 * **Shortcode not working**!!!!!!!!!!!!!!!!!!!!!!!!!!!!
   I asked for help over a
   week ago via this forum **and pro support** with no useful response! AND you 
   marked it as resolved!
 * **Why is no one trying to help me and why did I pay $100 for this plugin?**
 *     ```wp-block-code
       My WP support name is @mikehillcreative.
       https://wordpress.org/support/topic/shortcode-not-working-465/
   
       https://staging2.fullswinggolfperformance.com
   
       I updated the plugin.
       But the shortcode placement is not working.
       I also want to remove the default menu in upper right.
   
       I tried both of these shortcodes:
       [responsive_menu_pro]
   
   
       [rmp_menu id=”38”]
   
       WordPress + Woo 6.5.2
       PHP 7.4.33
   
       Active Plugins
       Astra Pro
       Beaver Builder Plugin (Pro Version)
       Beaver Themer
       Cards for Beaver Builder
       Responsive Menu Pro
       Ultimate Addons for Beaver Builder
       WooCommerce
       Wordfence Security
   
       This image highlights where I placed the shortcode in wp astra tablet and mobile header
       https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.43.05 PM.png
   
       https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.49.01 PM.png
   
       This is the test location of the shortcode within the content of the page.
       https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.44.49 PM.png
   
       This is site health:
       https://mikehillcreative.com/wp-content/uploads/2024/04/health-staging2-fullswinggolfperformance-wp-admin-site-health-php-2024-04-16-17_39_28.png
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-467%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [2 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-467/#post-17708196)
 * “**Why is no one trying to help me and why did I pay $100 for this plugin?**“
 * Support of all commercial themes and plugins is out of scope for these forums.
   We recommend you instead use the developer’s official contact for their premium
   offerings, as that is the most direct line..
 * [https://responsive.menu/support/](https://responsive.menu/support/)

Viewing 1 replies (of 1 total)

The topic ‘Shortcode not working!!!!!!’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-467/#post-17708196)
 * Status: not resolved