Title: Shortcode not working
Last modified: August 21, 2016

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# Shortcode not working

 *  [KArmonaitis](https://wordpress.org/support/users/karmonaitis/)
 * (@karmonaitis)
 * [12 years ago](https://wordpress.org/support/topic/shortcode-not-working-65/)
 * I installed your plug in and created my timeline without incident. When I go 
   to the url that was created on your site I can see my interactive timeline with
   no issue.
    When I try to use your timeline short code, not only do I get a thin
   blank timeline, but it also screws up the formatting of my post.
 * [https://wordpress.org/plugins/knight-lab-timelinejs/](https://wordpress.org/plugins/knight-lab-timelinejs/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [JoeGermuska](https://wordpress.org/support/users/joegermuska/)
 * (@joegermuska)
 * [12 years ago](https://wordpress.org/support/topic/shortcode-not-working-65/#post-4984209)
 * Can you post a link to a page where we can see this issue? If the timeline is
   blank, that alone could have something to do with the formatting. But also, there
   are plenty of CSS things that may be unique to your site which our plugin may
   just not be able to do anything about.
 *  [nicolasdeux](https://wordpress.org/support/users/nicolasdeux/)
 * (@nicolasdeux)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/shortcode-not-working-65/#post-4984306)
 * I installed your plug in and created my timeline without incident. When I go 
   to the url that was created on your site I can also see my interactive timeline
   with no issue.
    When I try to use your timeline short code, i only see “timeline
   downloading” since 10 minutes now… can you help me? tks
 *  Plugin Contributor [JoeGermuska](https://wordpress.org/support/users/joegermuska/)
 * (@joegermuska)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/shortcode-not-working-65/#post-4984307)
 * You should probably use the “add timeline” button which is shown in the WordPress
   authoring interface when the plugin is active. I just made a timeline that way
   and it works fine.
 * What value are you taking from the timeline.knightlab.com site and how are you
   integrating it into your post? The value of the ‘src’ attribute should be the
   full URL to the Google Spreadsheet which you published—not a URL to a Timeline
   embed or any iframe code.
 *  [nicolasdeux](https://wordpress.org/support/users/nicolasdeux/)
 * (@nicolasdeux)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/shortcode-not-working-65/#post-4984308)
 * tks Joe! I finally used the iframe code and it works! I only have to reduce the
   width criteria to fit with my WP template. KR

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/knight-lab-timelinejs.svg)
 * [Knight Lab Timeline](https://wordpress.org/plugins/knight-lab-timelinejs/)
 * [Support Threads](https://wordpress.org/support/plugin/knight-lab-timelinejs/)
 * [Active Topics](https://wordpress.org/support/plugin/knight-lab-timelinejs/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/knight-lab-timelinejs/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/knight-lab-timelinejs/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [nicolasdeux](https://wordpress.org/support/users/nicolasdeux/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/shortcode-not-working-65/#post-4984308)
 * Status: not resolved