Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Are you putting the shortcode(s) in the content area or in custom fields?

    Thread Starter taymbrown

    (@taymbrown)

    By custom fields, do you mean the text instead of visual? If so, I have tried both visual and text, both do nothing.

    • This reply was modified 9 years, 7 months ago by taymbrown.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    No, I meant entering a shortcode in any other area of the page. Does the shortcode appear in the output text or is there an error?

    Thread Starter taymbrown

    (@taymbrown)

    It doesn’t show up at all. It shows as if I didn’t enter the code at all. But when I go back to edit, it’s there.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Where is this shortcode from? The theme? A plugin? One you wrote?

    Thread Starter taymbrown

    (@taymbrown)

    It’s from a plugin.

    • This reply was modified 9 years, 7 months ago by taymbrown.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This is like pulling teeth! What plugin? Have you contacted the support team for that plugin?

    Thread Starter taymbrown

    (@taymbrown)

    Jeez, sorry. You’re not being very specific from your questions that your asking me. It’s called rewardStyle, it’s an affiliate program. I use it on the bottom of every post, at the footer of my blog.

    Thread Starter taymbrown

    (@taymbrown)

    And no I haven’t contacted them yet, just because it’s working fine every where else on my site besides the pages. So I figured someone on here would know the answer, but maybe not.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    If a shortcode is not defined,then it just appears in the output. If a shortcode is used in a context where shortcodes are not accepted, then it just appears in the output. If *nothing* appears (and there’s no error displayed), then the shortcode was processed and did not return any output to display. So, it seems to me that the issue is with the shortcode, and only the author can tell you why it’s not returning anything.

    As rewardstyle seems to be a commercial product (I can’t find it in the WordPress plugin library) you’ll need to contact them directly for support.

    Thread Starter taymbrown

    (@taymbrown)

    Thanks. I figured it out.

Viewing 11 replies - 1 through 11 (of 11 total)

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