Title: Shortcode Not Working : subscription_plans=”none”
Last modified: January 27, 2026

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# Shortcode Not Working : subscription_plans=”none”

 *  Resolved [bjosephburch](https://wordpress.org/support/users/bjosephburch/)
 * (@bjosephburch)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/shortcode-not-working-subscription_plansnone/)
 * You indicate here that if i use the following shortcode — [pms-register subscription_plans
   =”none”] — I can prevent the payment details from showing up on the Register 
   page when i want to use it strictly as just a signup page…but it doesn’t work.
   The credit card information shows anyway. I only have one product that I’m selling
   so i even tried the exclude shortcode for that product and that didn’t work either.
   Am i doing something wrong ?
 * Thanks for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-working-subscription_plansnone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/shortcode-not-working-subscription_plansnone/#post-18801098)
 * Hi [@bjosephburch](https://wordpress.org/support/users/bjosephburch/),
 * This issue was just fixed with the update we released today (version 2.17.2).
 * Could you please update to the latest version and let me know if you still encounter
   this issue?

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * Last activity: [4 months, 1 week ago](https://wordpress.org/support/topic/shortcode-not-working-subscription_plansnone/#post-18801098)
 * Status: resolved