Title: Shortcode problems Last modified: October 3, 2018 --- # Shortcode problems * Resolved [maldatesta](https://wordpress.org/support/users/maldatesta/) * (@maldatesta) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/) * Hello, * I have a page on a web site, and i use the Page Builder to organize the page. On this page i use the plug in Grid Kit. I make some grid and i put the shortcode on site origin editor widget under the title, but nothing apears under the title of the page. * If i revert to editor, the grid apears. How can i resolve this and use Grid Kit in page builder? * Thank you so much * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-problems-7%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10745972) * Hi [@maldatesta](https://wordpress.org/support/users/maldatesta/) * Thanks for reaching out. * Depending on how the shortcode has been set up, there might not be an immediate resolution available. * To check if the shortcode works in a regular widget area, try inserting the shortcode into a SiteOrigin Editor widget at Appearance > Widgets in a theme widget area. Does it work? If not, try inserting the shortcode into a Text widget in a theme widget area. Can you get the shortcode to work in a widget area? That’s a good first test to run, please let us know how it goes. * Thread Starter [maldatesta](https://wordpress.org/support/users/maldatesta/) * (@maldatesta) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749320) * When i use SiteOrigin Editor in the theme widget area, works well. But wen i use on page builder in the page, nothing appears. * Thanks for your helping. Waiting more instructions. * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749372) * Thanks. * Is this the plugin you’re using? [https://wordpress.org/plugins/portfolio-wp/](https://wordpress.org/plugins/portfolio-wp/) * Thread Starter [maldatesta](https://wordpress.org/support/users/maldatesta/) * (@maldatesta) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749445) * Exactly. It’s that * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749451) * The shortcode is working normally for me. I’m testing with a gallery, what type of grid are you adding? * Thread Starter [maldatesta](https://wordpress.org/support/users/maldatesta/) * (@maldatesta) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749473) * I use album, but now I try gallery and it does not work, the same. * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10749485) * Please, try a plugin conflict test. Temporarily deactivate all plugins except for: * Page Builder Widgets Bundle Grid Kit * Once all other plugins are deactivated, go to the page, edit the SiteOrigin Editor widget, click on the Text tab and make sure the shortcode is saved correctly then save the widget, save the page and see if there is any change. * If you are using a caching plugin, cache must be cleared before deactivating the caching plugin. * Thread Starter [maldatesta](https://wordpress.org/support/users/maldatesta/) * (@maldatesta) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10750017) * Thanks. * now i see the plugin conflict. * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 7 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10750619) * Super, glad to hear you’ve made progress. * [Adeel Ahmed](https://wordpress.org/support/users/attitudek/) * (@attitudek) * [7 years, 6 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10837077) * Hi andrew * Facing same problem … tried all things like deactivating all plugins to check the conflict… * Iam using real estate manager plugin, everything is fine, only one shotcode is not working (503 service unavailable error) * If i use same shortcode on a page without pagebuilder, shortcode working perfect.. on pagebuilder page its not working, not even on text widget and not on siteorigin editor.. * if i use same shortcode in appearance > widgets by using text or site origin editor, its working fine * Only problem is on page using pagebulider. Please guide as iam stuck * [Puro Themes](https://wordpress.org/support/users/puro/) * (@puro) * [7 years, 6 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10837087) * Hi Adeel * Thanks for reaching out. * Please, could you open a new support topic? The current topic has been resolved so it’s best to open a new one for your question. You can do so here: [https://wordpress.org/support/plugin/siteorigin-panels/](https://wordpress.org/support/plugin/siteorigin-panels/). Thanks. - This reply was modified 7 years, 6 months ago by [Puro Themes](https://wordpress.org/support/users/puro/). * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [7 years, 6 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10837385) * Hi Adeel * We can take a look. Can you open a new support topic when able? Thanks 🙂 Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Shortcode problems’ is closed to new replies. * ![](https://ps.w.org/siteorigin-panels/assets/icon.svg?rev=2556869) * [Page Builder by SiteOrigin](https://wordpress.org/plugins/siteorigin-panels/) * [Frequently Asked Questions](https://wordpress.org/plugins/siteorigin-panels/#faq) * [Support Threads](https://wordpress.org/support/plugin/siteorigin-panels/) * [Active Topics](https://wordpress.org/support/plugin/siteorigin-panels/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/siteorigin-panels/unresolved/) * [Reviews](https://wordpress.org/support/plugin/siteorigin-panels/reviews/) * 12 replies * 4 participants * Last reply from: [Andrew Misplon](https://wordpress.org/support/users/misplon/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/shortcode-problems-7/#post-10837385) * Status: resolved