Title: Shortcode question
Last modified: August 24, 2016

---

# Shortcode question

 *  Resolved [9Xpi](https://wordpress.org/support/users/9xpi/)
 * (@9xpi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/)
 * Hi there,
 * I’ve installed the plugin on my website and it has assigned me a Forum Shortname,
   when I try to enter this as the URL when creating a new Disqus account, it says:
   We’re sorry, this URL is already in use.
 * My question is, has the plugin communicated this Shortname to Disqus?
 * What happens if I install the plugin and don’t set up a Disqus account?
 * Thanks!
 * [https://wordpress.org/plugins/disqus-conditional-load/](https://wordpress.org/plugins/disqus-conditional-load/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Joel James](https://wordpress.org/support/users/joelcj91/)
 * (@joelcj91)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6073859)
 * Hi 9Xpi,
 * You need to have a Diqus account in order to use this plugin. Yes, this plugin
   is communicating with Disqus to get comments.
 * If it says: `We're sorry, this URL is already in use.` , you may have tried using
   Disqus before?
 *  Thread Starter [9Xpi](https://wordpress.org/support/users/9xpi/)
 * (@9xpi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074025)
 * Hey Joel,
 * Thanks for getting back to me.
 * How does the plugin generate the Shortcode?
 * I understand that the plugin communicates with Disqus to get the comments.
    Does
   it communicate the Shortcode once it has been generated (if it is generated by
   the plugin)?
 * I’m asking because I’m wondering if the plugin somehow reserved that particular
   shortocde with Disqus, so when I tried to sign up on their site it said it was
   already in use.
 * Thanks for your help.
 *  Plugin Author [Joel James](https://wordpress.org/support/users/joelcj91/)
 * (@joelcj91)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074028)
 * Do you actually mean **SHORT CODE**? Or Disqus **SHORT NAME**?
 *  Thread Starter [9Xpi](https://wordpress.org/support/users/9xpi/)
 * (@9xpi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074030)
 * Sorry, I meant **shortname**.
 *  Plugin Author [Joel James](https://wordpress.org/support/users/joelcj91/)
 * (@joelcj91)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074038)
 * Hi,
 * This plugin doesn’t generate shortcode for you. Disqus comments working flaw 
   is something like below
    1. You need to register with Disqus.com and register your website there
    2. Then you will be provided with a **shortname**
    3. Then you need to connect this plugin by login into disqus from plugin admin 
       panel
    4. Then it will ask you to select a website that you have added before
    5. Select a website and then Disqus comments will start showing
 * If your required shortname is used by someone, please try again with some other
   short names.
    This plugin will get your comments from Disqus using your unique
   shortname
 *  Thread Starter [9Xpi](https://wordpress.org/support/users/9xpi/)
 * (@9xpi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074040)
 * Amazing, thanks for the explanation Joel.
 *  Plugin Author [Joel James](https://wordpress.org/support/users/joelcj91/)
 * (@joelcj91)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074041)
 * You are welcome 9Xpi.!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shortcode question’ is closed to new replies.

 * ![](https://ps.w.org/disqus-conditional-load/assets/icon-128x128.png?rev=1643519)
 * [Disqus Conditional Load](https://wordpress.org/plugins/disqus-conditional-load/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/disqus-conditional-load/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/disqus-conditional-load/)
 * [Active Topics](https://wordpress.org/support/plugin/disqus-conditional-load/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/disqus-conditional-load/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/disqus-conditional-load/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Joel James](https://wordpress.org/support/users/joelcj91/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/shortcode-question-8/#post-6074041)
 * Status: resolved