Title: Shortcode usage in email
Last modified: August 21, 2016

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# Shortcode usage in email

 *  [bob0the0mighty](https://wordpress.org/support/users/bob0the0mighty/)
 * (@bob0the0mighty)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/shortcode-usage-in-email/)
 * I’m trying to send an email that contains a custom shortcode. The shortcode isn’t
   being parsed and the email sent contains the exact text entered in the message
   textbox. I found a default setting in email-user.php “mailuser_shortcode_processing”
   that is default false which I changed to true but the behavior is unchanged.
 * Do I need to change something else or could it be the custom shortcode? I assumed
   since the shortcode was added using add_shortcode it should be available to this
   plugin.
 * [https://wordpress.org/plugins/email-users/](https://wordpress.org/plugins/email-users/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/)
 * (@mpwalsh8)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/shortcode-usage-in-email/#post-4660092)
 * On the settings page there is a checkbox to enable shortcode support within the
   emails sent out by Email Users. Do you have this checkbox enabled?

Viewing 1 replies (of 1 total)

The topic ‘Shortcode usage in email’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/email-users_a0e0cf.svg)
 * [Email Users](https://wordpress.org/plugins/email-users/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-users/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-users/)
 * [Active Topics](https://wordpress.org/support/plugin/email-users/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-users/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-users/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/shortcode-usage-in-email/#post-4660092)
 * Status: not resolved