Shortcodes doesn´t work

  • teintensivo

    (@teintensivo)


    1 year ago

    Hello! I recently installed this plugin to be added to my homepage, but when adding any shortcodes mentioned in the plugin description, it simply doesn’t work, nothing happens (it doesn’t display any of the commands like grid, carousel and slider), I configured it correctly but nothing happens. What could it be? Has there been any change recently? Could it be a conflict with another plugin?

Viewing 1 replies (of 1 total)
  • Plugin Support supportessentialplugin

    (@supportessentialplugin)

    1 year ago

    Hello,

    Thank you for reaching out, and I’m sorry to hear you’re experiencing issues with the plugin.

    To begin troubleshooting, I kindly recommend reviewing the plugin documentation here: https://docs.essentialplugin.com. It provides detailed guidance on shortcode usage and configuration steps, which might help identify any missing or misconfigured settings.

    Additionally, plugin or theme conflicts can sometimes prevent shortcodes from functioning correctly. To check for any potential conflicts, please try the following steps:

    1. Temporarily disable all other plugins except the one in question.
    2. Switch to a default WordPress theme (such as Twenty Twenty-Five).
    3. Test the shortcode again to see if it functions properly.

    If it works under these conditions, you can then reactivate your plugins and theme one by one to identify the source of the conflict.

    If the issue persists after these steps, feel free to share more details, and we’ll be happy to assist further.

    Best regards,
    Essential Plugin

Viewing 1 replies (of 1 total)

The topic ‘Shortcodes doesn´t work’ is closed to new replies.