Title: Shotcode not working
Last modified: January 11, 2018

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# Shotcode not working

 *  Resolved [Daniel L.](https://wordpress.org/support/users/dlutt/)
 * (@dlutt)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/shotcode-not-working-2/)
 * Plugin Version 1.0.19
    Matomo 3.2.1 Debian Linux, PHP 7.0.27
 * Hi,
 * I’ve installed the WP-Piwik plugin and want to use the opt-out shortcode in one
   WordPress page (Datenschutzerklärung), but the opt-out text box is not displayed.
 * The “enable shortcodes” checkbox is ticked (Settings -> WP-Piwik -> Show statistics-
   > Enable shortcodes). Also, the page doesn’t use Visual Composer or other tools,
   just TEXT/HTML.
 * Also, other [wp-piwik] shortcodes are not working, no matter of the theme.
 * Same problem as here: [https://wordpress.org/support/topic/shortcodes-not-working-127/](https://wordpress.org/support/topic/shortcodes-not-working-127/)
 * But, the solution is not working for me.
 * Thank you for any tip.
 * Daniel
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshotcode-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [Daniel L.](https://wordpress.org/support/users/dlutt/)
 * (@dlutt)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/shotcode-not-working-2/#post-9859924)
 * Problem solved.
 * After removing the “Header set X-Frame-Options sameorigin” from the Apache vHost
   configuration, everything works.
 * Thanks,
    Daniel

Viewing 1 replies (of 1 total)

The topic ‘Shotcode not working’ is closed to new replies.

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## Tags

 * [opt-out](https://wordpress.org/support/topic-tag/opt-out/)

 * 1 reply
 * 1 participant
 * Last reply from: [Daniel L.](https://wordpress.org/support/users/dlutt/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/shotcode-not-working-2/#post-9859924)
 * Status: resolved