Title: SIGN UP BUTTON ERROR
Last modified: March 23, 2017

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# SIGN UP BUTTON ERROR

 *  [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/)
 * So i’m having issues with the signup button. Sometimes it works other times it
   does not. The fields in member signup are filled out completely. Then when the
   signup form is clicked it clears all fields and goes to all blanks in signup 
   fields. If “signup” button is clicked a second time with all cleared fields after
   first click then and only then will the thank you page and confirmation email
   get sent. This does not always happen with all signups but at this point I have
   had more errors with this signup bug than not. Can you help please?

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8950391)
 * Are you using a caching plugin on your site? Could be caused by a page cache,
   you may want to disable page caching on the signup form page.
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8960648)
 * I disabled the w3 cache plugin from webage. Still doing the same thing. When 
   signup is done the fields go blank. Then I have to click on submit once again
   with blank fields page to get it to register properly. Help please. Thank you.
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8960746)
 * As of now all signups are needing a second click on submit button in order to
   signup properly.
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962138)
 * OK, can you share a link to the form so I can try it myself?
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962197)
 * [http://biscayneroom.com/members-signup/](http://biscayneroom.com/members-signup/)
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962205)
 * I just now tried it myself and this time when I clicked on submit the link fields
   did not go blank. They stayed populated. Then I clicked on it a 2nd time and 
   they went blank. Then I clicked on it a 3rd time. Finally it completed submit
   process.
    -  This reply was modified 9 years, 2 months ago by [biscayne100](https://wordpress.org/support/users/biscayne100/).
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962335)
 * I looks like there is some kind of javascript navigation happening. The plugin
   doesn’t do this. Does your theme have “transitions” between pages?
 * You should disable this on the signup page.
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962376)
 * hmm maybe a plugin I installed? Like a column spliter? Or a google maps plugin?
 *  Thread Starter [biscayne100](https://wordpress.org/support/users/biscayne100/)
 * (@biscayne100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8962516)
 * looking for error. thanks for feedback.
    -  This reply was modified 9 years, 2 months ago by [biscayne100](https://wordpress.org/support/users/biscayne100/).
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8963372)
 * It would need to be something that is redirecting pages. When the form is submitted,
   there is a message in the javascript console about redirecting, which is clearing
   the form before it can be submitted. The message in the console is:
 * Navigated to [http://biscayneroom.com/members-signup/](http://biscayneroom.com/members-signup/)
 * but there is no indication what is doing it.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘SIGN UP BUTTON ERROR’ is closed to new replies.

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 * 10 replies
 * 2 participants
 * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/sign-up-button-error/#post-8963372)
 * Status: not resolved