Title: Simple pay button unresponsive
Last modified: January 4, 2021

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# Simple pay button unresponsive

 *  Resolved [littlesabs](https://wordpress.org/support/users/littlesabs/)
 * (@littlesabs)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/simple-pay-button-unresponsive/)
 * Hi, my pay buttons are unresponsive.
    I think I have set up the plugin correctly,
   I am not sure where I went wrong…
 * There used to be a recaptcha error message, so I registered for v3 with Google
   and updated the keys.
    The website uses recaptcha v2 with contact form 7, I updated
   the keys to the new v3 keys. I think I did it right…
 * I’d love to get some input, could this be a caching issue too? Many thanks.
    -  This topic was modified 5 years, 5 months ago by [littlesabs](https://wordpress.org/support/users/littlesabs/).
    -  This topic was modified 5 years, 5 months ago by [littlesabs](https://wordpress.org/support/users/littlesabs/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsimple-pay-button-unresponsive%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Adam Lea](https://wordpress.org/support/users/adamjlea/)
 * (@adamjlea)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/simple-pay-button-unresponsive/#post-13863533)
 * Hello [@littlesabs](https://wordpress.org/support/users/littlesabs/)
 * I was able to successfully get to the Stripe Checkout pages from both buttons.
   Please clear your browser cache and try again. If you have any caching/minification
   plugins installed I would be sure to clear those as well as everything appears
   to be working just fine for me.
 * Regards,
 *  Thread Starter [littlesabs](https://wordpress.org/support/users/littlesabs/)
 * (@littlesabs)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/simple-pay-button-unresponsive/#post-13863652)
 * Actually, I deactivated the recaptcha v2 for Contact Form 7 and it is working.
   
   I will get the web guy to sort out a new recaptcha or spam filter for Contact
   Form 7 🙂
 *  Thread Starter [littlesabs](https://wordpress.org/support/users/littlesabs/)
 * (@littlesabs)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/simple-pay-button-unresponsive/#post-13863671)
 * Thanks so much Adam, I think it worked for you because I deactivated the v2 recaptcha
   after my initial post, but there is definitely caching issues on the site.
    There
   is a caching error message for the power builder, but that is something for the
   web guy to look into… I’m afraid to clear any cache in case I break the site 
   haha

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Simple pay button unresponsive’ is closed to new replies.

 * ![](https://ps.w.org/stripe/assets/icon-256x256.png?rev=2784844)
 * [Stripe Payment Forms by WP Simple Pay - Accept Credit Card Payments + Subscriptions with Stripe](https://wordpress.org/plugins/stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [littlesabs](https://wordpress.org/support/users/littlesabs/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/simple-pay-button-unresponsive/#post-13863671)
 * Status: resolved