Title: Simple Share Count Doesn’t Work
Last modified: November 12, 2017

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# Simple Share Count Doesn’t Work

 *  Resolved [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/)
 * I have reported to SS plugin support that the plugin stopped working about a 
   month ago. At first, it continued to count shares properly for the featured post
   on the homepage and for posts on individual post pages. But it did not show shares
   for excerpted posts on the main page.
 * Now it shows “0” shares even for the homepage featured post. So essentially the
   plugin has stopped working entirely.
 * Support said they were escalating the issue. But I have heard nothing back from
   them since then.
 * I loved this plugin until it stopped working. It would be a shame to have to 
   drop it.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsimple-share-count-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [dsrougi](https://wordpress.org/support/users/dsrougi/)
 * (@dsrougi)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/#post-9679173)
 * I’m using addtoany, very similar and working perfectly. I had the same problem,
   stopped working and no longer respond.
 *  Thread Starter [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/#post-9679237)
 * The whole thing is maddening. Over the past decade I’ve probably had to switch
   social media plugins 5 times or more. I did try Add to Any & I don’t remember
   why it didn’t work for me, but it didn’t do what I needed. But I did find one
   that’s working OK so far, Sassy.
 * It displays on featured post, individual post pgs & excerpted posts on homepage.
   Plus it gives me a post share count for each individual social media platform.
   Now, as long as it keeps working!
 *  Plugin Author [Simple Share](https://wordpress.org/support/users/davidoffneal/)
 * (@davidoffneal)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/#post-9682881)
 * Hi [@richards1052](https://wordpress.org/support/users/richards1052/),
 * Thank you for reaching out and apologies if you had an issue. I’m not sure where
   the miscommunication came from but we did release a specific update for the counts
   not working within excerpts and it should be all systems go now.
 * If you have any other questions please let us know.
 *  Thread Starter [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/#post-9683286)
 * I automatically update my plugins and I was using the latest version and the 
   share count continued to not work. So for some reason even the update didn’t 
   work. Not only that, but the share count also disappeared for the featured post
   on the home page. When I first noticed this problem, at least the share count
   did display for the featured post.
 * IN the meantime, I’ve switched to a different plugin that appears to be working
   well.
 * I wish the support tech had communicated to me that there was an update. I could’ve
   then made sure I had the latest version & reported to you it still wasn’t working.
    -  This reply was modified 8 years, 6 months ago by [richards1052](https://wordpress.org/support/users/richards1052/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Simple Share Count Doesn’t Work’ is closed to new replies.

 * ![](https://ps.w.org/simple-share-buttons-adder/assets/icon-256x256.png?rev=2661516)
 * [Simple Share Buttons Adder](https://wordpress.org/plugins/simple-share-buttons-adder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-share-buttons-adder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-share-buttons-adder/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-share-buttons-adder/reviews/)

## Tags

 * [share count](https://wordpress.org/support/topic-tag/share-count/)

 * 4 replies
 * 3 participants
 * Last reply from: [richards1052](https://wordpress.org/support/users/richards1052/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/simple-share-count-doesnt-work/#post-9683286)
 * Status: resolved