Site broken only showing code

  • gldejesus725

    (@gldejesus725)


    6 years, 7 months ago

    Hi

    So, my site was up and running fine earlier this month but now it is displaying only code. It seems like it’s mostly for media but not too sure. I was wondering if it had to do with the theme, since it’s across the board and the last revision was 2 months ago. I updated all plug-ins however it does say there’s a required PHP update

    Could it be that? Please help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    6 years, 7 months ago

    Those are all shortcodes from the Visual Composer plugin.

    Please make sure that plugin is installed and active.

    Thread Starter gldejesus725

    (@gldejesus725)

    6 years, 7 months ago

    I installed and activated the “visual composer” plug in by visualcomposer.com and it’s activated. Still no change.

    Moderator James Huff

    (@macmanx)

    6 years, 7 months ago

    Ok, since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://visualcomposer.com/support/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter gldejesus725

    (@gldejesus725)

    6 years, 7 months ago

    @macmanx but I never had this problem before so are we sure this is the source? are there any other options?

    Moderator James Huff

    (@macmanx)

    6 years, 7 months ago

    [vc shortcodes are from Visual Composer.

    If Visual Composer is not executing its own shortcodes, you’ll need to contact Visual Composer’s support.

Viewing 5 replies - 1 through 5 (of 5 total)

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