Title: Site does not support background processing Last modified: September 9, 2020 --- # Site does not support background processing * Resolved [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 9 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/) * Hello, * We tried to setup this plugin but this is there message: * “WooCommerce Square: It looks like your site does not support background processing, which means large numbers of products may not sync successfully with Square.” * We tried to contact our hosting support and they say: * “processing/loopback connections are enabled on Shared hosting by default.” * We tried to disable all the plugin for the site to test but it didn’t fixed our issue. You can check the log here: [https://balloonmuseum.digitalreachos.com/wp-admin/admin.php?page=wc-status&tab=logs](https://balloonmuseum.digitalreachos.com/wp-admin/admin.php?page=wc-status&tab=logs) * Please let me know what is really the issue. * Thanks. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsite-does-not-support-background-processing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/) * (@slash1andy) * Automattic Happiness Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13384756) * Hey there! * It is strange that Background Processing is not working on your site, and the sync URL shows the failed response when logged off. * That is not the default or expected behaviour when using the WooCommerce Square extension. * I wonder if this is being caused by a plugin or theme conflict. * This kind of problem is usually caused by either a conflict with your theme or with another plugin. * Can you please try the plugin conflict test based on the steps below and see if it helps? * Temporarily switch your theme to Storefront Disable all plugins except for WooCommerce and Square Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here. * Do let us know how that goes and if you need any further help from us. * Thread Starter [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 9 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13385847) * Hello, * We follow your steps but it didn’t help on the issue. We switch the theme to default Twenty nineteen theme and deactivate all plugin except the Woocommerce and Square. * Can you please check this issue: [https://balloonmuseum.digitalreachos.com/](https://balloonmuseum.digitalreachos.com/)? We love to use this plugin but there is a big problem that we need this to fixed. Let me know if you want access on the site. Thanks * This is the log files : Skip to main contentSkip to toolbar About WordPress Balloon Museum 00 Comments in moderation New Howdy, Marketing Log Out WooCommerceStatusLogs Store Activity * inbox Inbox unread activity Store Setup Help System statusToolsLogsScheduled ActionsLogs You are ready to sync products! No products are marked “sync with Square”. Update your products to sync data » * Dismiss this notice. WooCommerce Square: It looks like your site does not support background processing, which means large numbers of products may not sync successfully with Square. Read more here on how to resolve this. * Dismiss this notice. square-2020-09-10-11e4ffe930c0d204cbc03969205a569f.log Delete log * square-2020-09-10-11e4ffe930c0d204cbc03969205a569f.log (September 10, 2020 at 5:41 am) View 09-10-2020 @ 01:21:04 – Request Request method: uri: listLocationsWithHttpInfo user-agent: WooCommerce-Square/2.2.0 (WooCommerce/4.5.0; WordPress/5.5.1) headers: Array ( ) body: duration: 0.17005s * 09-10-2020 @ 01:21:04 – Response Response code: 200 message: headers: Array ([ 0] => HTTP/2 200 [content-type] => application/json [square-version] => 2019- 08-14 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [ x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross- domain-policies] => none [x-xss-protection] => 1; mode=block [date] => Thu, 10 Sep 2020 01:21:04 GMT [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: { “locations”: [ { “id”: “06B57HGKBQ34C”, “name”: “AA Intl Balloon Museum 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=> Origin, Accept-Encoding [x-content-type-options] => nosniff [ x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross- domain-policies] => none [x-xss-protection] => 1; mode=block [date] => Thu, 10 Sep 2020 02:30:07 GMT [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: { “locations”: [ { “id”: “06B57HGKBQ34C”, “name”: “AA Intl Balloon Museum Foundation”, “address”: { “address_line_1”: “9201 Balloon Museum Dr. NE”,“ locality”: “Albuquerque”, “administrative_district_level_1”: “NM”, “postal_code”:“ 87113”, “country”: “US” }, “timezone”: “America\/Denver”, “capabilities”: [ “ CREDIT_CARD_PROCESSING” ], “status”: “ACTIVE”, “created_at”: “2016-08-21T20:09: 57Z”, “merchant_id”: “AQE6V1SP81E2N”, “country”: “US”, “language_code”: “en-US”,“ currency”: “USD”, “phone_number”: “+1 505-822-1111”, “business_name”: “Balloon Museum Shoppe”, “type”: “PHYSICAL”, “website_url”: “museumshoppe@balloonmuseum. com”, “business_hours”: { “periods”: 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0.38947s * 09-10-2020 @ 05:41:14 – Response Response code: 200 message: headers: Array ([ 0] => HTTP/2 200 [content-type] => application/json [square-version] => 2019- 08-14 [vary] => Origin, Accept-Encoding [x-content-type-options] => nosniff [ x-download-options] => noopen [x-frame-options] => SAMEORIGIN [x-permitted-cross- domain-policies] => none [x-xss-protection] => 1; mode=block [date] => Thu, 10 Sep 2020 05:41:14 GMT [strict-transport-security] => max-age=631152000; includeSubDomains; preload ) body: { “locations”: [ { “id”: “06B57HGKBQ34C”, “name”: “AA Intl Balloon Museum Foundation”, “address”: { “address_line_1”: “9201 Balloon Museum Dr. NE”,“ locality”: “Albuquerque”, “administrative_district_level_1”: “NM”, “postal_code”:“ 87113”, “country”: “US” }, “timezone”: “America\/Denver”, “capabilities”: [ “ CREDIT_CARD_PROCESSING” ], “status”: “ACTIVE”, “created_at”: “2016-08-21T20:09: 57Z”, “merchant_id”: “AQE6V1SP81E2N”, “country”: “US”, “language_code”: “en-US”,“ currency”: 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“day_of_week”: “THU”, “start_local_time”: “09:00:00”, “end_local_time”:“ 17:00:00” }, { “day_of_week”: “FRI”, “start_local_time”: “09:00:00”, “end_local_time”:“ 17:00:00” }, { “day_of_week”: “SAT”, “start_local_time”: “09:00:00”, “end_local_time”:“ 17:00:00” } ] }, “business_email”: “musuemshoppe@balloonmuseum.com”, “description”:“”,“ instagram_username”: “”, “facebook_url”: “”, “coordinates”: { “latitude”: 35.189636,“ longitude”: -106.597872 }, “logo_url”: “https:\/\/d1g145x70srn7h.cloudfront.net\/ files\/430b7d6a630874f8ead1bbc1b73d8296c34d9447\/original.jpeg” }, { “id”: “BZAKRXDQ2WJ77”,“ name”: “Museum Shoppe Remote”, “address”: { “address_line_1”: “9201 Balloon Museum Dr. NE”, “locality”: “Albuquerque”, “administrative_district_level_1”: “NM”, “ postal_code”: “87113”, “country”: “US” }, “timezone”: “America\/Denver”, “capabilities”:[“ CREDIT_CARD_PROCESSING” ], “status”: “ACTIVE”, “created_at”: “2016-09-28T22:27: 33Z”, “merchant_id”: “AQE6V1SP81E2N”, “country”: “US”, “language_code”: “en-US”,“ currency”: “USD”, “phone_number”: “+1 505-822-1111”, “business_name”: “AA Intl Balloon Museum Foundation”, “type”: “PHYSICAL”, “website_url”: “”, “business_hours”:{“ periods”: [ { “day_of_week”: “SUN”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “MON”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “TUE”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “WED”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “THU”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “FRI”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” }, { “day_of_week”: “SAT”, “start_local_time”: “05:00:00”, “end_local_time”:“ 21:00:00” } ] }, “business_email”: “museumshoppe@balloonmuseum.com”, “description”:“ Email receipt registers”, “facebook_url”: “”, “coordinates”: { “latitude”: 35.189636,“ longitude”: -106.597872 } } ] } * Thread Starter [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 9 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13393012) * Hello, * Anyone can help us on this problem? We need to fixed this issue so that we can use the plugin. * Thank you. * [kegobeer](https://wordpress.org/support/users/kegobeer/) * (@kegobeer) * [5 years, 9 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13396760) * I’ve had issues with background processing in the past, but mine were always related to host issues and not anything in WordPress. Do you have two factor authentication enabled for your site? That was really messing things up for me, and I had to make some .htaccess and .htpasswd rules to get things working, and even then it still had problems from time to time. I ended up disabling two factor and haven’t had issues since. * [threve](https://wordpress.org/support/users/threve/) * (@threve) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13400070) * Hello, I’m having the same issue! Hosting is saying it is set up correctly and I’m getting the correct [LOOP] test. Email support has not been responding and I’m unable to Import new products at all. * Thread Starter [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13400356) * Hello, * Any help for the support team? We are about to launch the website this week and we would appreciate some help asap. * Thanks. * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13416990) * Hello [@michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * [As per your latest topic](https://wordpress.org/support/topic/no-products-are-syncing/), am I understanding correctly that you’re no longer seeing the background sync error, but you are noticing that products are not syncing at all? * For further troubleshooting, please follow the following steps: * 1. System Status Report * Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * 2. Square Setup * Please share a screenshot of your Square settings from **WP Admin > WooCommerce > Settings > Square** * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io) or [http://skitch.com/](http://skitch.com/). _You can share the direct link to the image as a response to this topic._ * [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc] * — * [@threve](https://wordpress.org/support/users/threve/) If you’re already in touch with the email support, please continue the discussion there so that there’s no loss of data. If not, please create a new topic with your System Status Report, and details on the behavior you’re seeing on the store. * Thank you for your understanding. * Thread Starter [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13417071) * 1) System Report ` ### WordPress Environment ### * WordPress address (URL): [https://knowyoursel.com](https://knowyoursel.com) Site address (URL): [https://knowyoursel.com](https://knowyoursel.com) WC Version: 4.5.2 REST API Version: ✔ 4.5.2 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.5.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 7.3.22 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.72.0 OpenSSL/1.1.1g * SUHOSIN Installed: – MySQL Version: 5.7.31 Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 4.5.2 WC Database Prefix: wpds_ Total Database Size: 11.83MB Database Data Size: 9.71MB Database Index Size: 2.12MB wpds_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpds_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpds_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_actionscheduler_actions: Data: 2.52MB + Index: 0.58MB + Engine InnoDB wpds_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_actionscheduler_logs: Data: 0.39MB + Index: 0.27MB + Engine InnoDB wpds_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpds_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_options: Data: 3.05MB + Index: 0.06MB + Engine InnoDB wpds_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpds_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wpds_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpds_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpds_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpds_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpds_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpds_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpds_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpds_woocommerce_square_customers: Data: 2.52MB + Index: 0.00MB + Engine InnoDB * ### Post Type Counts ### * attachment: 1 elementor_library: 1 page: 6 post: 3 product: 1 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (9) ### * Bridge Core: by Qode – 2.4.5 Elementor: by Elementor.com – 3.0.8.1 Envato Market: by Envato – 2.0.5 Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.5.2 Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2 Mailchimp for WooCommerce: by Mailchimp – 2.4.5 – Installed version not tested with active version of WooCommerce 4.5.2 Slider Revolution: by ThemePunch– 6.2.22 WooCommerce Square: by WooCommerce – 2.2.1 (update to version 2.2.2 is available) WooCommerce: by Automattic – 4.5.2 * ### Inactive Plugins (0) ### * ### Settings ### * API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – * ### WC Pages ### * Shop base: #8 – /shop/ Cart: #9 – /cart/ Checkout: #10 – /checkout/ My account:# 11 – /my-account/ Terms and conditions: ❌ Page not set * ### Theme ### * Name: Bridge Child Version: 1.0.0 Author URL: [http://www.qodethemes.com/](http://www.qodethemes.com/) Child Theme: ✔ Parent Theme Name: Bridge Parent Theme Version: 23.0 Parent Theme Author URL: [http://qodethemes.com/](http://qodethemes.com/) WooCommerce Support: ✔ * ### Templates ### * Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce. php has priority over archive-product.php. This is intended to prevent display issues. * Overrides: bridge/woocommerce/cart/cart-empty.php bridge/woocommerce/cart/cart- shipping.php bridge/woocommerce/cart/cart-totals.php bridge/woocommerce/cart/ cart.php bridge/woocommerce/cart/shipping-calculator.php bridge/woocommerce/checkout/ form-coupon.php bridge/woocommerce/checkout/thankyou.php bridge/woocommerce/content- product.php bridge/woocommerce/content-single-product.php bridge/woocommerce/ global/form-login.php bridge/woocommerce/global/quantity-input.php bridge/woocommerce/ loop/add-to-cart.php bridge/woocommerce/loop/loop-start.php bridge/woocommerce/ loop/pagination.php bridge/woocommerce/loop/rating.php bridge/woocommerce/loop/ result-count.php bridge/woocommerce/loop/sale-flash.php bridge/woocommerce/myaccount/ form-login.php bridge/woocommerce/myaccount/form-lost-password.php bridge/woocommerce/ myaccount/my-address.php bridge/woocommerce/myaccount/my-orders.php bridge/woocommerce/ single-product/add-to-cart/external.php bridge/woocommerce/single-product/add- to-cart/grouped.php bridge/woocommerce/single-product/add-to-cart/simple.php bridge/woocommerce/single-product/add-to-cart/variable.php bridge/woocommerce/ single-product/related.php bridge/woocommerce/single-product/sale-flash.php bridge/ woocommerce/single-product/tabs/additional-information.php bridge/woocommerce/ single-product/tabs/description.php bridge/woocommerce/single-product/tabs/tabs. php bridge/woocommerce/single-product/up-sells.php * ### Square ### * Environment: Production Tokenization Enabled: – Debug Mode: Off * ### Action Scheduler ### * Complete: 1,739 Oldest: 2020-09-14 01:29:27 +0000 Newest: 2020-09-15 02:37:35 +0000 * Pending: 1 Oldest: 2020-09-22 02:18:13 +0000 Newest: 2020-09-22 02:18:13 +0000 * 2) Square Setup : [http://prntscr.com/uiozjo](http://prntscr.com/uiozjo) * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13421852) * Thank you for the System Status Report and the screenshot. I’m not seeing anything obvious there that should be causing this behavior except for an update to the Square extension. Can you please cross-check if updating it to version 2.2.2 makes a difference? * Thread Starter [michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * (@michaeldevelopers123) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13422551) * Hello, * Just want you to inform that we test it again on this url to sure everything will works : [https://balloon.thenonprofitpeople.com/](https://balloon.thenonprofitpeople.com/) with 2 plugin woocommerce and square enable. * The Square plugin is updated on version 2.2.2 but it is still not working and it appears to be stuck on this screen : [http://prntscr.com/ujc7km](http://prntscr.com/ujc7km) and we wait too long but nothing happens. If we click on OK, it prompts to reload the page. * If we reload the page, then nothing is imported in the products. It’s stuck on this screen for more than 30 minutes. There are only 23 products that we want to import from the Square location. * Is there anything we need to check on Square as well? * Thank you. * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13436645) * Hello [@michaeldevelopers123](https://wordpress.org/support/users/michaeldevelopers123/) * > Just want you to inform that we test it again on this url to sure everything > will works : [https://balloon.thenonprofitpeople.com/](https://balloon.thenonprofitpeople.com/) > with 2 plugin woocommerce and square enable. * Is [https://balloon.thenonprofitpeople.com](https://balloon.thenonprofitpeople.com) a clone of your live site [https://knowyoursel.com/](https://knowyoursel.com/)? * In which case, you can try enabling the plugins one by one and then attempt a sync to see if you can narrow down the culprit here. I’d start with setting up the original theme first though. * > appears to be stuck on this screen : [http://prntscr.com/ujc7km](http://prntscr.com/ujc7km) > and we wait too long but nothing happens. * Thank you for the screenshot. Can you please cross-check if you’re seeing any Fatal errors under **WP Admin > WooCommerce > Status > Logs > Select – Latest Fatal Error Log under drop-down (right side) > Click – View button**? * If yes, can you please copy paste the logs as a response here? * — * Also, can you please cross-check what happens when you once clear the Square sync and initiate a new sync? * You can do that from: **WP Admin > WooCommerce > Status > Tools** * ⌊square-sync⌉⌊square-sync⌉ Link to image: [https://d.pr/i/0h6N2L](https://d.pr/i/0h6N2L) * Thank you for working with us on this. * Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/) * (@slash1andy) * Automattic Happiness Engineer * [5 years, 8 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13466463) * Hey there! * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. * [threve](https://wordpress.org/support/users/threve/) * (@threve) * [5 years, 7 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13627879) * Hello! I have been having the same issue since version 2.2 came out. My hosting company says everything is set on their end, however, I’m still not able to import new products and just this week I can no longer Sync. I have tried disconnecting several times, deleting all products, but it still isn’t working. Need help ASAP! * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years, 7 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13636807) * Hello [@threve](https://wordpress.org/support/users/threve/) * Please create a new forum topic with your System Status Report and confirmation on what you see when you access: * [https://yourdomainname.com/wp-admin/admin-ajax.php?action=wc_square_background_sync_test](https://yourdomainname.com/wp-admin/admin-ajax.php?action=wc_square_background_sync_test) * (change yourdomainname.com) * **EDIT:** I see you’ve already created one. We will continue troubleshooting in [https://wordpress.org/support/topic/square-not-syncing-since-2-2-update/](https://wordpress.org/support/topic/square-not-syncing-since-2-2-update/) Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Site does not support background processing’ is closed to new replies. * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354) * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/) * 14 replies * 5 participants * Last reply from: [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/site-does-not-support-background-processing/#post-13636807) * Status: resolved