Site is having technical difficulties

  • BNOTP

    (@bnotp)


    7 years ago

    When I reply to comments left on my blog, afterward I get a white screen that says, “This site is experiencing technical difficulties.” My comment does post, though.
    I deactivated this plugin just now and that didn’t happen when I replied to the next comment. I’ve been seeing this message at other random times when I try to bring up my site since the recent WordPress Update. I suspect it may be related to this plugin, but not sure. I did do the recent update that came across for this plugin, hoping that would fix this issue, but it hasn’t.

Viewing 1 replies (of 1 total)
  • Plugin Author WPKube

    (@wpkube)

    7 years ago

    Hi,

    Has it happened since you deactivated the plugin?

    Issues like that get logged in the server’s error logs showing what exactly happened. You can find the error logs on the control panel for your hosting. If you aren’t sure where to find it you can make a support request on the hosting provider’s website and they’ll help out.

    But usually error logs tend to be quite large so it would be a bit hard to find the exact part related to the issue.

    All the errors in the log have timestamps, so when you have access to the logs, enable the plugin, make a comment, when the issue shows up check the current time. Then open up the error log and check which errors happened at that exact time.

    Copy those errors and send them to us via the contact form on wpkube.com/contact (if you don’t want to share them publicly on here).

Viewing 1 replies (of 1 total)

The topic ‘Site is having technical difficulties’ is closed to new replies.

  • 1 reply
  • 2 participants
  • Last reply from: WPKube
  • Last activity: 7 years ago
  • Status: not resolved