Title: site performance issue
Last modified: September 27, 2023

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# site performance issue

 *  Resolved [rfoad](https://wordpress.org/support/users/rfoad/)
 * (@rfoad)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/)
 * Hi,
 * Now we run performance test to our site as the site is very slow to connect we
   use [webpagetest](https://www.webpagetest.org/) as a tool to test the performance
   and we notice in the waterfall result that site take almost 4 or 5 seconds to
   start render and get the first byte and render html so we need to know how to
   improve this point and decrease render time
 * please check this [result ](https://www.webpagetest.org/result/230927_BiDc13_73Z/1/details/#waterfall_view_step1)
   of the performance test
 * Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsite-performance-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17082789)
 * Hello [@rfoad](https://wordpress.org/support/users/rfoad/)
 * Thank you for reaching out!
 * Can you please share which settings you have enabled in Performance>General settings
   and also, which hosting provider you are using, what is the location of the server
   and do you have shared hosting plan or better?
 * Thanks!
 *  Thread Starter [rfoad](https://wordpress.org/support/users/rfoad/)
 * (@rfoad)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17083259)
 * Hi,
 * What do you mean with general performance settings ??
 * our hosting provider is bluehost
 * Our server is located on US
 * Now we on shared hosting plan and our package is the [ONLINE STORE ](https://www.bluehost.com/wordpress/woocommerce-hosting?_ga=2.169049827.359304981.1695801838-1338079928.1665563198)
   but we will upgrade to **[ONLINE STORE + MARKETPLACE](https://www.bluehost.com/wordpress/woocommerce-hosting?_ga=2.169049827.359304981.1695801838-1338079928.1665563198)**
   plan within a few days
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17085615)
 * Hello [@rfoad](https://wordpress.org/support/users/rfoad/)
 * I am referring to the W3 Total Cache settings in Performance>General Settings
   section.
 * Can you please share which options are enabled?
 * Thanks!
 *  Thread Starter [rfoad](https://wordpress.org/support/users/rfoad/)
 * (@rfoad)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17090409)
 * Hello [@vmarko](https://wordpress.org/support/users/vmarko/)
 * we didn’t use w3 total cache plugin we now use another 2 plugins for cache (**
   WP Fastest Cache** – **Speed Up – Browser Caching**)
 * and for wp faster cache plugin general settings [https://ydray.com/get/t/16960867722039zHoK84cdb642cec3IH](https://ydray.com/get/t/16960867722039zHoK84cdb642cec3IH)
 * Thanks
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17093601)
 * Hello [@rfoad](https://wordpress.org/support/users/rfoad/)
 * This is the W3 Total Cache support thread. If you do not use W3 Total Cache and
   using any other plugin to optimize the performance, you should check with the
   support of those other plugins for assistance.
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘site performance issue’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
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## Tags

 * [performance](https://wordpress.org/support/topic-tag/performance/)

 * 5 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/site-performance-issue/#post-17093601)
 * Status: resolved