Title: Size problem
Last modified: December 3, 2017

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# Size problem

 *  [sztimi87](https://wordpress.org/support/users/sztimi87/)
 * (@sztimi87)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/size-problem-3/)
 * Dear Support,
 * I would like to ask for your help. I have used Envira Gallery for more websites
   so fire, and it always worked perfectly, but now I have some problem. Thumbnails
   are not cropped to the same size (550x550px) in Chrome. Using Eplorer and Firefox,
   and also in mobile view it works (however in these cases the thumbnails are so
   small like they would be 30x30px instead of 550x550px), but in Chrome desktop
   view thumbnail sizes are totally different. I have never experienced a failure
   like this before, so I have no idea how to correct it. Could you help me, pls?
 * Kind regards,
    Timi
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsize-problem-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [akyusa01](https://wordpress.org/support/users/akyusa01/)
 * (@akyusa01)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/size-problem-3/#post-9748498)
 * Hi 🙂
 * I apologize, I’m actually seeing the image sizes of 250 x 250 (on my non-retina
   screen).
 * [http://cloud.supportally.com/0Z1u3e1a3l0j](http://cloud.supportally.com/0Z1u3e1a3l0j)
 * Could you please tell me if you are still needing assistance or if you are on
   a retina screen and send through a screen shot of what you are currently seeing?

Viewing 1 replies (of 1 total)

The topic ‘Size problem’ is closed to new replies.

 * ![](https://ps.w.org/envira-gallery-lite/assets/icon-256x256.png?rev=2022837)
 * [Envira Gallery - Image Photo Gallery, Albums, Video Gallery, Slideshows & More](https://wordpress.org/plugins/envira-gallery-lite/)
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 * 1 reply
 * 2 participants
 * Last reply from: [akyusa01](https://wordpress.org/support/users/akyusa01/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/size-problem-3/#post-9748498)
 * Status: not a support question