Title: Slack integration issues
Last modified: September 10, 2025

---

# Slack integration issues

 *  Resolved [Droidman86](https://wordpress.org/support/users/droidman86/)
 * (@droidman86)
 * [9 months ago](https://wordpress.org/support/topic/slack-integration-issues/)
 * I’ve followed the instructions from the documentation, tried 3 times already 
   but somehow still doesn’t get the chat to transfer chat to a live agent.
 * Could you assist?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fslack-integration-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [9 months ago](https://wordpress.org/support/topic/slack-integration-issues/#post-18638374)
 * Thanks [@droidman86](https://wordpress.org/support/users/droidman86/),
 * I received your request. I noticed in the image you sent me the manifest file
   had quite a few changes to it that are different from what I supply and also 
   what appeared to be an error. 
   What you want to do is use the information exactly
   as its laid out in the [manifest file](https://mxchat.ai/wp-content/uploads/2025/06/website-to-slack.txt).
   The only thing you will want to change is this part:
 * settings:
   event_subscriptions:request_url: [https://example.com/wp-json/mxchat/v1/slack-messages](https://example.com/wp-json/mxchat/v1/slack-messages)
   bot_events:– message.channelsinteractivity:is_enabled: truerequest_url: [https://example.com/wp-json/mxchat/v1/slack-interaction](https://example.com/wp-json/mxchat/v1/slack-interaction)
   The example.com will be changed to your domain name. Update your YAML manifest
   file to match the provided one above exactly and test again please! Thanks.
 *  Thread Starter [Droidman86](https://wordpress.org/support/users/droidman86/)
 * (@droidman86)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/slack-integration-issues/#post-18642976)
 * Thank you, it works now
 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/slack-integration-issues/#post-18642984)
 * Glad to hear! Thank you for the update.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Slack integration issues’ is closed to new replies.

 * ![](https://ps.w.org/mxchat-basic/assets/icon-256x256.png?rev=3267273)
 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mxchat-basic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mxchat-basic/)
 * [Active Topics](https://wordpress.org/support/plugin/mxchat-basic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mxchat-basic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/slack-integration-issues/#post-18642984)
 * Status: resolved