Hello,
Please try and deactivate all your plugins and then check again, If it works try to activate the plugin one by one so that you can know which plugin is causing the issue here .
best regards.
I had deactivated all the plungin but still the problem is unresolved …
Hello,
Your website still shows plugins being enabled. Please all your plugins once and inform me here .
Then it will be easy for me to check
And do you recall making any changes to the themes core file ?
Best regards.
Plugin deactivated didnt cant make any changes to the theme core file. Thanks
Hello,
The jquery vertical scroller is causing this issue for you.
IF you disable the plugin, your issue should be solved.
best regards.
I did disable both jquery scroller and the slideshow plungins but the isues is still remained unresolved. Can you assist to log at the theme core code via wp-admins. Sorry, i am wordpress novice. Could send you login detail via the support email. Thanks
Hello,
Since this a public forum sharing of login credentials is strictly prohibited,
While observing your website’s source code, the plugins css and javascript is still active
<script type=’text/javascript’ src=’http://www.capitalmarketsinafrica.com/wp-content/plugins/jquery-vertical-scroller/scripts/jquery-scroller-v1.min.js?ver=4.5′></script>
<link rel=’stylesheet’ id=’sgjvsscrollerstyle-css’ href=’http://www.capitalmarketsinafrica.com/wp-content/plugins/jquery-vertical-scroller/sgjvs_stylesheet.css?ver=4.5′ type=’text/css’ media=’all’ />
this only happens when the plugin is activate.
best regards.
Problem resolved. Many thanks.
